1. TheMelonOfWater's Avatar
    I just upgraded my 1020 from 8.1 to 10586 and since then Cortana has not worked at all. If I try to do voice search, It just says "Listening.." for like 30 seconds then crashes, she does not hear me at all. When I type something in Cortana to search, it just says "Thinking.." and shows the spinning circles for 30 seconds then Cortana crashes. Cortana is literally thinking herself to death.

    Come on Microsoft, the Cortana AI it not 7 years old yet, it should not start deteriorating for another 6 or 7 years...
    11-23-2015 04:29 PM
  2. nyjets12's Avatar
    It's not Cortana it's probably more like the update messed her up.
    Can't you undo the update?
    11-23-2015 04:39 PM
  3. emjey's Avatar
    Please note that windows 10 is a service. We keep improving it with update once a decade and an upgrade once in a millennium :P. Also kindly note this is developer preview, there still should exist issues (device dependent)
    11-23-2015 04:42 PM
  4. TheMelonOfWater's Avatar
    I could revert back to 8.1 but If I do that I think I will loose the apps that I have installed that are no longer available. I don't want to loose Lumia Storyteller and Photosynth :(
    11-23-2015 04:58 PM
  5. Mad Cabbie's Avatar
    Please note that windows 10 is a service. We keep improving it with update once a decade and an upgrade once in a millennium :P. Also kindly note this is developer preview, there still should exist issues (device dependent)
    Whilst I understand that this is a 'preview', I too am having an issue or two with one of my favourite features as a professional driver. I've gone from totally hands free, to totally frustrated.

    I did post in the cortana forum, but it seems to be full of dust and cobwebs LOL!

    My issue is this... Yes, it's a preview build, but in 8.1 cortana was 'beta' and worked flawlessly. The beta tag has now gone and it's as bad a Google's attempt. Voice recognition is haphazzard at best, it takes an age to open a text when 'read it' is requested. Anything from 5-10 seconds is not uncommon. The live tile doesn't update, and isn't live. The halo doesn't do anything after a couple of minutes. I requested tracking of a flight I was due to meet, and not once was I notified of any update. Not even an aeroplane on the tile.

    All of my settings are correct, speech etc.. I thought it was just my 1320 but my 930, 640, 640xl are the same.
    I haven't found a resolution to this yet. Tried soft reset, hard reset, rolled back to 8.1 and it worked flawlessly. I can work around it but as yet, beta to RC seems to be a backward step
    11-23-2015 06:21 PM
  6. anon(3463402)'s Avatar
    Cortana works just fine for me on Windows 10 Mobile.
    11-23-2015 06:43 PM
  7. tangledW's Avatar
    It's called rampancy, it happens to all AI over time.
    11-23-2015 06:53 PM
  8. Mad Cabbie's Avatar
    Cortana works just fine for me on Windows 10 Mobile.
    Mmmm..more investigation required. Be helpful if I knew what device you have
    11-23-2015 07:15 PM
  9. tangledW's Avatar
    Mmmm..more investigation required. Be helpful if I knew what device you have
    She works great for me too. Lumia 950
    11-23-2015 08:51 PM
  10. monedetoune's Avatar
    It's called rampancy, it happens to all AI over time.
    ^ this reply made my day.
    tangledW likes this.
    11-23-2015 09:57 PM
  11. anon(3463402)'s Avatar
    mmmm..more investigation required. Be helpful if i knew what device you have
    Lumia 640 DS.
    11-24-2015 07:16 AM
  12. gwinegarden's Avatar
    OK on my 920
    11-24-2015 07:52 AM
  13. Mad Cabbie's Avatar
    I'm stumped then. Works ok for a couple of mins then stops. Also noticed MSN sport stops. I did read in a forum that sometimes weather upsets it. Uninstalled accu and msn weather. Still does it. My autistic son has a 435 (bullet proof device!! Been dropped, kicked and still works!!) and no live tile there either. Odd indeed.
    11-24-2015 09:32 AM
  14. Mad Cabbie's Avatar
    She works great for me too. Lumia 950
    I kept calling Cortana 'she'. Wife got the right hump. Told me to get a room!! Good job it wasn't George eh? LOL
    11-24-2015 09:34 AM
  15. TheMelonOfWater's Avatar
    I'm stumped then. Works ok for a couple of mins then stops. Also noticed MSN sport stops. I did read in a forum that sometimes weather upsets it. Uninstalled accu and msn weather. Still does it. My autistic son has a 435 (bullet proof device!! Been dropped, kicked and still works!!) and no live tile there either. Odd indeed.
    I've always been very frustrated about MSN Sports app. The sport section on msn.com has support for the Canadian Football League but the MSN Sports app doesn't?!?! Really?!?
    11-25-2015 12:14 AM

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