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  1. kgurgo's Avatar
    before windows 10 mobile build 10586 i had build 10536 on my device at the few first weeks of the update was working well but after sometime my phone started to restart by it self without any reason and usually it loops , i couldn't think of any thing to cause that problem because back then i haven't had installed any new apps or done any change to my device .
    when the new build came out, the build 10586 i thought it will solve my problem but it didn't ! i tried to fix it but i couldn't even i restored my phone to windows phone 8.1 and updated my phone again to windows 10 ( i didn't stay that much on the windows phone 8.1 so i don't if the problem were still there for 8.1 ) .
    another point , sometimes when it stops from restarting loops the phone turns back on with empty battery and when i put it on charge sometimes it charges to 100% in two-five minutes ( i have changed the charger but still the same ) .
    so any help ?! i'm about to through my phone from the top floor of the building .

    { update } , i still have the problem with or without third party apps .
    Last edited by kgurgo; 11-26-2015 at 10:58 AM.
    11-26-2015 10:28 AM
  2. S_a_l_a_d's Avatar
    I also own a Lumia 1520 and sometimes experience random restarts but have no problem with the battery.
    11-26-2015 10:44 AM
  3. dajma00's Avatar
    I tried on my 1520 but apart from battery issue did not encounter the issues you mention. Is it the case even if you do not install additional apps?
    11-26-2015 10:44 AM
  4. kgurgo's Avatar
    yeah i still have the issue without installing third party apps .
    11-26-2015 10:59 AM
  5. BryceMD's Avatar
    Does the issue happen when it is plugged in? Maybe the battery is the problem.
    11-26-2015 11:04 AM
  6. kgurgo's Avatar
    no when it's plugged the issue is gone but that doesn't mean it's 100% the battery you know .
    11-26-2015 11:20 AM
  7. BryceMD's Avatar
    Maybe not 100%, but that makes it fairly likely that there is an issue with the battery or at least the contacts where the phone/battery meet.
    kgurgo likes this.
    11-26-2015 05:53 PM

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