Images not showing in mail

[therealcostanza]

so I have the option set for my gmail to always download full messages and internet images. every email I get still has all the images showing with just a red x. is this an issue with gmail, exchange, ??

 

[hyperexpert]

Same here, I have exchange (Office 365) on my 950 XL and same problem - Very annoying

 

[JustBnLazy]

I have the same issue for all of my email accounts - outlook.com, personal IMAP, GMail and work Exchange. I've removed/added on 950XL and still no luck.

 

[wizll]

same issue on 950XL on all my email accounts. guessing we'll have to wait for engineers on that app to get back to work and push out a fix. kind of annoying the past few days checking email.

 

[JD Skinner]

It's super annoying. I thought we'd moved past this during WP8.1. =[

 

[hyperexpert]

vinscuzzy from another thread discovered that a hard reset fixes the issue - it did on my 950XL

 

[D0ugl3r]

Doing hard reset also worked for me on my 950XL

 

[jpasichnyk]

I have the same issue, but I'd rather not hard reset... :/

 

[JustBnLazy]

Well... I took the chance and did the hard reset. When adding email accounts this time I did each account one at a time and did it via Settings -> Accounts -> Your email and accounts. I doubt this was needed but wanted to go one by one to see if I could determine when it broke again. So far so good. Not a good solution but a "possible" solution if you're willing to take the leap...

 

[D0ugl3r]

I wonder if for the people hesitant on doing the hard reset, you could create a backup of your settings, do the hard reset and then restore your phone from the back up and still have the issue fixed...

 

[erasure25]

Yes, you can do a backup, then hard reset and restore the backup. I did this and it fixed the Outlook email image thing. Honestly, its not a big deal and not that onerous.

 

[MP3Mike]

Yes, you can do a backup, then hard reset and restore the backup. I did this and it fixed the Outlook email image thing. Honestly, its not a big deal and not that onerous.

And then re-login to your Twitter apps, WiFi networks, start your games over from the beginning, reset all of your options, etc... Nope not a big deal at all, why don't you do it every morning so that you start out fresh for the day?

 

[RonV42]

I got the same issue. It seemed to coincide with me setting up my work email and the policy is to encrypt the storage of the phone but I can't be 100% certain. Hard reset still with restore will be my last hope but I don't like wasting two hours reconfiguring the phone since not all the settings of apps are saved and re-associating my phone with work takes a help desk call.