1. Jon_Rubinstein's Avatar
    I am trying to set up one of my Exchange accts on my 950XL and I keep getting this error code 0x85010014.

    Any suggestions? Thank you.
    11-27-2015 01:00 PM
  2. Jon_Rubinstein's Avatar
    Am I the only one having trouble setting up an exchange acct?
    11-27-2015 11:39 PM
  3. Asrul Zahidi Kassim's Avatar
    Hey Jon, have your problem solved? i got the same problem with my Lumia 950.
    12-27-2015 09:45 PM
  4. Jon_Rubinstein's Avatar
    No. I haven't been able to use my exchange acct in 1 month. I'm very upset.
    12-27-2015 09:55 PM
  5. ant1sec's Avatar
    Have you tried a hard reset? I've gotten this before, but I caused it by accidentally interrupting an update.
    12-27-2015 11:31 PM
  6. Asrul Zahidi Kassim's Avatar
    well, just now i've contact my IT Department. My problem is actually...my company now use Office365 for the email. since i don't subscribe or have the Office365, then i can't sync to my mail server anymore. damn Microsoft!

    previously i use Lumia 1020 with Win 8 mobile with no problem syncing.
    12-28-2015 02:21 AM
  7. Quazi Sayeed uz Zaman1's Avatar
    i subscribe to our office365 mail service but still i am getting this error in my phone (lumia 925 with insider build (latest update)). but when i connected via cellular it works great but in wifi it is doesn't. any clue.

    cheers
    Sayeed
    01-10-2016 08:06 AM
  8. growlin_stan's Avatar
    i subscribe to our office365 mail service but still i am getting this error in my phone (lumia 925 with insider build (latest update)). but when i connected via cellular it works great but in wifi it is doesn't. any clue.

    cheers
    Sayeed
    I have same issue - when I disabled WiFi it works (Lumia 950 XL)
    06-26-2016 03:54 PM

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