Taking a photo restarts phone

[ben_uk]

Hello,

Got a Lumia 930 on build 10586.29 and it did it on the previous build also.

This doesn't happen all the time but enough to be a pain and need to fix it.

When I take a pictures if I go to look at the image I just took it reboots the phone completely.

Heard of this before ? any idea on a fix ? hoping I don't need a factory reset but if needs must.

Thanks Ben

 

[Vlatko Stojanovski]

What Camera application are you using?

I am using the built-in Camera application (not Lumia Camera app) and I don't have that issue. Lumia 930 with build 10586.29.

Maybe try to change the default app?

 

[ben_uk]

Yeah sorry should of said I using the built in camera app, NOT the Lumia camera app.

There's just been an update to the built in camera app ill see if it makes any difference.

Thanks ben

 

[Ind1fference79]

Even with all the updates, I still have the restarting problem.

 

[Vicas Charles Sundar]

most likely it is because of your SD card...supposedly the card has errors....try changing SD card and check....
also noticed that windows 10 mobs have ability to corrupt SD cards...