1. DaveGx's Avatar
    I have a major bug with the Slack Beta app. basically making the app useless. Ive uninstalled and reinstalled. One thing I would like to try, if possible is to prevent the app from Restoring Data on a new install.

    1. Where do apps get this data to restore from when installing an app thats been installed on your phone recently?

    2. Anyway to delete this data so you basically have a fresh install?
    12-09-2015 06:31 AM
  2. EspHack's Avatar
    there's no way to manipulate system files on w10m, and god knows what does that phrase entail anyway, it could mean restoring things stored on the cloud
    12-09-2015 11:44 AM
  3. hprvez's Avatar
    Settings, search for backup, tap "more options" (could be something else, I dont use my phone in English), disable backup for that particular app, make a backup. Now reinstall the app
    12-09-2015 03:17 PM
  4. Ma Rio's Avatar
    Settings, search for backup, tap "more options" (could be something else, I dont use my phone in English), disable backup for that particular app, make a backup. Now reinstall the app
    I don't think that works, I have backup turned off completely, and I still get restoring data when I reinstall some apps.
    12-09-2015 08:08 PM
  5. DaveGx's Avatar
    I don't think that works, I have backup turned off completely, and I still get restoring data when I reinstall some apps.
    Yep. I even deleted phone back ups I had on Onedrive. There's no way to prevent it. So now I'm stuck. Probably the only thing left to try is Hard Reset of phone which I'm not willing to do anytime soon.
    We should be able to delete app user data so we can have a way to truly do a fresh install
    12-10-2015 06:18 AM
  6. MP3Mike's Avatar
    There is the possibility that they are storing the data that is causing your problem on their servers and restoring it via the app based on your MS account, or MS roaming ID. If that is the case then your only choice would be to contact them and try to have them clear the data on their server.
    12-11-2015 05:17 PM
  7. sotakal's Avatar
    Any update? Did you manage to figure something out, DaveGx? I'm having an issues with an universal app, not syncing properly across platforms but can't do anything about it either.
    01-13-2016 04:48 PM
  8. willieram's Avatar
    Andy updates on this? Were you able to fix it?
    04-30-2016 08:18 AM
  9. KRol's Avatar
    I'm having the same issue. I have done a hard reset and it still restore the data.
    I had a SD Card issue and a bunch of apps have this problem now...
    03-07-2017 09:31 PM

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