1. Steve Thackery's Avatar
    Just installed W10M on my Lumia 1520 after a break from preview testing.

    My problem is: Cortana won't talk. If I ask it a question it recognises my speech just fine, and then the red circle at the top of the screen pulsates, which I think means it "thinks" it is talking, but no sound is produced.

    If I go to Settings | Time & Language | Speech there are three speech languages installed (Chinese, English UK, English US). The text-to-speech voice is set to Microsoft Susan and the speed slider is in the middle. I've tried changing the default speech language from English UK to English US and Chinese, but nothing works.

    In case it's something wrong with the loudspeaker in my phone, I've dialled my voicemails and I can listen to them through the earpiece or in loudspeaking mode (which uses the speaker at the bottom), so I don't think there's a hardware fault.

    Could anyone suggest what I'm doing wrong? Many thanks for your help.
    12-19-2015 08:09 AM
  2. grantpwarren's Avatar
    Is the region set the same as speech?
    12-19-2015 08:24 AM
  3. AnkitGondalia's Avatar
    Just installed W10M on my Lumia 1520 after a break from preview testing.

    My problem is: Cortana won't talk. If I ask it a question it recognises my speech just fine, and then the red circle at the top of the screen pulsates, which I think means it "thinks" it is talking, but no sound is produced.

    If I go to Settings | Time & Language | Speech there are three speech languages installed (Chinese, English UK, English US). The text-to-speech voice is set to Microsoft Susan and the speed slider is in the middle. I've tried changing the default speech language from English UK to English US and Chinese, but nothing works.

    In case it's something wrong with the loudspeaker in my phone, I've dialled my voicemails and I can listen to them through the earpiece or in loudspeaking mode (which uses the speaker at the bottom), so I don't think there's a hardware fault.

    Could anyone suggest what I'm doing wrong? Many thanks for your help.
    Same here.. When i click at the button & ask her something it does not say listening(like on 8.1) and pulsates and then crashes
    12-19-2015 08:44 AM
  4. Steve Thackery's Avatar
    Is the region set the same as speech?
    I've just checked and it is, yes. Language is English (United Kingdom). Country/Region is United Kingdom. Speech is English (United Kingdom) Default. Text-to-speech voice is Microsoft Susan.
    12-19-2015 09:03 AM
  5. Futra Hurairah Salleh's Avatar
    Have u tried swiping the desired speech language to the top of the list?
    12-19-2015 09:04 AM
  6. Steve Thackery's Avatar
    Have u tried swiping the desired speech language to the top of the list?
    Thanks for your reply. They won't swipe (I assume you mean what I call "drag"?) In the section called Speech language, the languages are in the following order:

    Chinese (Simplified, China)
    Installed

    English (United Kingdom)
    Default

    English (United States)
    Installed

    There doesn't seem to be any way of changing that order, nor of deleting the unwanted Chinese one.
    12-19-2015 09:15 AM
  7. Steve Thackery's Avatar
    Should the text-to-speech play a sample when selecting the Voice or changing the Speed?

    If so, that is definitely not working.
    12-19-2015 09:16 AM
  8. Steve Thackery's Avatar
    Just to let you know I've mended it, although I've no idea why it worked.

    The solution? I just went into Settings and did a reset. Now Cortana talks again. Very strange.

    Thanks for taking the time to reply, everyone.
    12-19-2015 08:54 PM

Similar Threads

  1. Replies: 97
    Last Post: 03-18-2016, 01:17 AM
  2. Replies: 7
    Last Post: 01-11-2016, 07:19 AM
  3. Cortana and automatic silencing during appointments
    By Steve Thackery in forum Windows 10 Mobile
    Replies: 3
    Last Post: 12-20-2015, 12:35 AM
  4. Enabling Hey Cortana
    By alphaswift in forum Cortana
    Replies: 2
    Last Post: 12-18-2015, 07:32 PM
  5. New 2nd hand sp3 lost windows 10 upgrade step
    By Beatifictatter in forum Windows 10
    Replies: 2
    Last Post: 12-18-2015, 02:40 PM
LINK TO POST COPIED TO CLIPBOARD