1. DMCarver's Avatar
    I have three email accounts set up on my phone. Two personal and one through work- Exchange active sync. When I go into my two personal emails, the new mail counter resets. Great, just like I want - but my work account doesn't. It continues to go up until it shows 99+. Only telling it resets it. Deleting or reading emails doesn't reset. I'm trying to the live tile count.

    Any ideas how to correct this? I have searched the forums with no solution found.

    Things I've done -
    Ensure background allowed
    Changed sync settings combinations (download full msg, partial, etc)

    Help!
    12-24-2015 10:18 AM
  2. MicrosoftNorthstar's Avatar
    I am seeing that also on my Linked Inbox that has my Live, Yahoo and work email accounts. This is a recent problem, been seeing it for about a week now.
    12-28-2015 08:44 PM
  3. Joe920's Avatar
    It continues to go up until it shows 99+. Only telling it resets it. Deleting or reading emails doesn't reset.
    This problem appeared for me with my new Lumia 950XL. Annoying! How did you get it to reset? "Telling it" what? :)
    01-30-2016 12:07 PM

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