1. Gavinr98's Avatar
    Anyone have any ideas on how to reinstall the Outlook Mail app on Windows Phone 10? All of a sudden,the mail app crashes as soon as i click on an email. This has been working fine for the last month and now it just crashes all the time. I have already done a reset after the last update and everything was working fine until today. Any ideas other than another reset?
    12-27-2015 04:07 PM
  2. cmakthat's Avatar
    Does clicking on ANY of your emails in your inbox cause a crash or is it only a specific one? Did you try also remove your email account and re-adding it? Did you try it with another email account as well?
    12-29-2015 02:22 PM
  3. Gavinr98's Avatar
    Tried all that, had to do a reset.
    01-02-2016 02:47 PM
  4. charliekrad's Avatar
    I have the same issue as well as it happening with my calender app, I have done a reset but it seems to still be crashing. Any help would be appreciated
    01-11-2016 05:50 AM
  5. nakrad's Avatar
    Same problem here. Outlook Mail suddenly started to crash yesterday. Calendar app also crashes.
    Version: 10.0.10586.164
    Lumia 920 phone.
    03-10-2016 02:45 PM
  6. Maurizio Troso's Avatar
    Same problem here. Outlook Mail suddenly started to crash yesterday. Calendar app also crashes.
    Version: 10.0.10586.164
    Lumia 920 phone.
    Most people resolved going directly in Store and searching and Installing Outlook from there
    03-11-2016 02:39 AM
  7. Yanze's Avatar
    Same issue here since yesterday on my Lumia 925. It's not possible to reinstall from the Store, it says the product is already installed.
    03-11-2016 04:03 AM
  8. charliekrad's Avatar
    In the end i resolved it by knocking down the amount of mail i told it to download, such as i have it on it to keep the last month's worth of emails downloaded where as i had it on any time which was when it was crashing for me.
    ale2999 likes this.
    03-11-2016 03:03 PM
  9. nearlyheadlessarvie's Avatar
    Thank you 10586.164, the once usable outlook mail & calendar now crashes every single time I try to open them. /s
    03-15-2016 01:27 PM
  10. Maurizio Troso's Avatar
    Thank you 10586.164, the once usable outlook mail & calendar now crashes every single time I try to open them. /s
    Don't blame build, thats last app update iussue. Use search function in forum before posting
    03-15-2016 01:37 PM
  11. Michkol's Avatar
    I always need to press twice on the screen to change account's.
    Some kinda bugg
    03-16-2016 04:59 AM
  12. ale2999's Avatar
    Thanks man. That totally helped. Cheers. I do wish for this bug to be fixed.
    05-04-2016 12:21 AM

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