1. invisik's Avatar
    So just about 30 minutes ago, I was taping the magnifying glass on the bottom of the screen and searching for stuff just fine. Then all of a sudden whatever the windows is called that the magnifying glass brings up closed on it's own. I tap the magnifying glass again, it brings up the search field, and after tapping to go, the window closes.

    I did a regular shutdown of the phone and did soft reset..... Search still crashes every time.

    Any other ideas of what else can I do to try to fix this? I don't really want to do a hard reset if I don't have to.......

    I am on developers preview .36 on the Lumia 950 ATT edition.


    12-30-2015 08:53 PM
  2. albe231's Avatar
    Unlocked 950 XL with 10586.29 build and 15454 firmware. Cortana crashes to home screen immediately after executing a web search. Any internal search and asking for the weather works. However, trying something that would give web/Bing results, such as 'season' or 'test', just crashes to home. Restarting has not fixed the issue.
    12-30-2015 08:58 PM
  3. CombatRock's Avatar
    I am getting the same thing. Lumia Icon with latest Windows 10 Build
    12-30-2015 09:01 PM
  4. Rising Mos's Avatar
    I think this is from Microsoft side. I am having the same issue.
    12-30-2015 09:01 PM
  5. Rising Mos's Avatar
    Microsoft side issue. We have to wait it out I guess.
    12-30-2015 09:02 PM
  6. CombatRock's Avatar
    You can speak to Cortana for an inquiry and it will work. Typing in an inquiry and Cortana crashes.
    12-30-2015 09:04 PM
  7. CombatRock's Avatar
    Yup, wait it out. Don't do the hard reset. You can speak to Cortana and it should provide results in your search for a short term solution.
    12-30-2015 09:07 PM
  8. Josh Harman's Avatar
    Same here. It was working fine just a few hours ago, maybe it's due to some work being done on the back end.
    12-30-2015 09:25 PM
  9. 920Walker's Avatar
    My 920 was doing the same a couple hours ago. It's rebooted 3x today on its own today while using it. Latest build, has been quite problematic. At one point I could see faintly different colored white text on the white search box; text I was typing but thought it was buffering before showing; that was something I've never seen before.
    12-30-2015 09:32 PM
  10. ajayden's Avatar
    Same issue on my Lumia 920, 1520, 1020, 635 and 520.
    12-30-2015 09:55 PM
  11. jmshub's Avatar
    Yep, I'm seeing the same problem. Weirdly, I could voice search, but if I typed in a search query, the app would crash.
    12-30-2015 10:09 PM
  12. jmshub's Avatar
    I merged two related threads on the same issue with Cortana, if anyone is wondering where the other thread went.
    albe231 likes this.
    12-30-2015 10:13 PM
  13. invisik's Avatar

    Still crashing for me this morning too... Will wait it out and keep the thread updated...


    12-31-2015 08:27 AM
  14. Derausgewanderte's Avatar
    what fixed it for me on three phones with W10M (640, 640XL and 920) was to disable location under quick setting, search something, then enable it again. Hasn't crashed again since.
    Last edited by Derausgewanderte; 12-31-2015 at 01:06 PM.
    ajayden likes this.
    12-31-2015 12:12 PM
  15. invisik's Avatar
    That worked for me as well... thanks!

    12-31-2015 05:03 PM
  16. Josh Harman's Avatar
    Seems whatever it was has been fixed.
    01-01-2016 11:52 PM
  17. charliekrad's Avatar
    This is still not working for me even after disabling and enabling location
    01-09-2016 10:56 AM
  18. Bjorn Radtke's Avatar
    I have the same issue. Location service does not solve it for me either. This is happening on my 920 and 550 in Canada.
    03-02-2016 01:22 PM

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