1. ame198's Avatar
    Hello,

    I just bought a lumia 950. after powering on it done a load of updates. During the updates it seemed to install a second copy of "Lumia Help+Tips". The previous version is still there but a) has a broken icon b) doesnt load c) wont uninstall.

    I've tried a reboot but its still there. Long tap -> uninstall does nothing.

    Is anyone else getting this? is there a way i can forcefully remove it?

    Thanks
    Andy
    01-08-2016 09:35 AM
  2. Pete's Avatar
    Try

    Settings->System->Storage

    Tap the device where your apps are stored, then "apps & games"

    Long-press on the app name in there and attempt to force the delete from there.
    01-08-2016 09:53 AM

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