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  1. freypal's Avatar
    My sister is having a weird issue with her new 950. Every time it reboots, the WhatsApp notification tone changes from "Default" to "None".

    She's tried assigning different tones and re-installing WhatsApp but it hasn't helped. Has anyone else seen this bug?
    01-09-2016 05:10 AM
  2. X7or360's Avatar
    Yes, I have the same glitch.

    For me it happens both with Facebook Messenger and Whatsapp. On whatsapp, a reboot changes the notification sound to the one I had with my previous phone, a Lumia 930.

    As for Facebook Messenger, it goes to none as you described.

    On a final note, I'm on 10586.29, I haven't tested any other builds on my 950 yet.
    01-11-2016 02:45 PM
  3. le_roi50's Avatar
    Same here on my 950XL
    Recently updated to build 10586.63, but he bug is still there.
    Can't say if there is a specific senario when it happens.
    But very, very annoying!
    01-15-2016 09:55 AM
  4. Krysmack's Avatar
    I have the same problem with my Lumia 930.

    Before that i've had the same issue on my Lumia 920, and no Soft Reset, Hard Reset or app remove/install resolved the problem.
    I have no idea about the reason and way to fix it.
    02-10-2016 05:12 AM
  5. Abb4d0n's Avatar
    I can confirm this. First it changed to the previous ring tone I had for WhatsApp after a reboot.
    Now, after a hard reset and restoring the settings it changes to no ring tone. Really annoying when you forget to change it back after a reboot.

    Is there already feedback in the feedback app we can vote for?
    Last edited by Abb4d0n; 03-03-2016 at 01:06 PM.
    03-03-2016 12:56 PM

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