1. Santiago_Canepa's Avatar
    Hello, i am here to ask you what can i do to lock and delete my lost phone ? in the page of microsoft appear my old lumia 920 with win8.1 but my 1520 with win10 dosnt. I am sure that i had configured it, are there any changes because it is windows 10? thanks.
    01-12-2016 10:30 PM
  2. justonlumia's Avatar
    If the lost device is not appearing on My Phone/track my phone page you can't do much but to go to the proper authorities with IMEI asap
    Santiago_Canepa likes this.
    01-12-2016 10:52 PM
  3. Roland Stoll's Avatar
    "find my phone" has to be activated on the phone (shame on MS that it isn't set by default).
    I advice to even activate the "store position more frequently".
    If all has been done, your phone should be trackable on https://account.microsoft.com/devices.
    Santiago_Canepa likes this.
    01-13-2016 04:51 AM
  4. ajayden's Avatar
    To the original poster,

    If you have enabled "Find my phone" on your device, you can remotely lock, erase or locate it. Follow the link below for the details on how to do it.

    Find a lost phone or device - Microsoft Help
    Santiago_Canepa likes this.
    01-13-2016 06:21 AM
  5. ajayden's Avatar
    "find my phone" has to be activated on the phone (shame on MS that it isn't set by default).
    I advice to even activate the "store position more frequently".
    If all has been done, your phone should be trackable on https://account.microsoft.com/devices.
    Find my phone cannot be activated by default as it affects mobile owners privacy. The mobile owner should be given the opportunity to say whether they want to turn it on.
    01-13-2016 06:22 AM
  6. Santiago_Canepa's Avatar
    Thanks you all. It seems like there is no solution, i cant connect to my phone and i didnt knew that you must check first the option in the phone. thanks!
    01-13-2016 03:52 PM
  7. Roland Stoll's Avatar
    Find my phone cannot be activated by default as it affects mobile owners privacy. The mobile owner should be given the opportunity to say whether they want to turn it on.
    Yes, that's true, it can't be activated by default...
    But it could be part of the first setup of the device ("do you want to active 'find my phone'?"). As far as I can remember (used to use iPhones for 6 years) this is done by iOS since this feature was implemented there - so why not do this in W10m, too? That what I meant "by default"...
    01-14-2016 04:40 AM
  8. MP3Mike's Avatar
    I could swear that part of the W10M setup asks if you want to enable Find My Phone...
    anon(3463402) likes this.
    01-15-2016 03:54 PM
  9. anon(3463402)'s Avatar
    I could swear that part of the W10M setup asks if you want to enable Find My Phone...
    You are right. :-)

    MP3Mike likes this.
    01-15-2016 05:42 PM
  10. ajayden's Avatar
    Yes, that's true, it can't be activated by default...
    But it could be part of the first setup of the device ("do you want to active 'find my phone'?"). As far as I can remember (used to use iPhones for 6 years) this is done by iOS since this feature was implemented there - so why not do this in W10m, too? That what I meant "by default"...
    It is part of the first set up. During the first set up, after we sign into your account, phone prompts us to activate "Find my phone".
    01-15-2016 08:38 PM

Similar Threads

  1. Anyone else upgraded the 635 to Windows 10?
    By Jean Claude Lopez in forum Nokia Lumia 635
    Replies: 18
    Last Post: 05-31-2016, 04:17 PM
  2. VoiceWake for Windows 10
    By LaikaGlove in forum Cortana
    Replies: 4
    Last Post: 02-27-2016, 10:28 AM
  3. Anyone else upgraded the 635 to Windows 10?
    By Jean Claude Lopez in forum Windows 10 Mobile Insider Preview
    Replies: 2
    Last Post: 01-17-2016, 03:41 AM
  4. Any Wind/Rogers users in Canada?
    By hardywang in forum Microsoft Lumia 950 XL
    Replies: 4
    Last Post: 01-13-2016, 11:02 AM
  5. When will you fix the browser freezes in Windows 10?
    By Windows Central Question in forum Windows 10
    Replies: 3
    Last Post: 01-12-2016, 11:48 PM
LINK TO POST COPIED TO CLIPBOARD