1. Sunstorming's Avatar
    Is anyone at all able to answer the following questions about Windows Store for Mobile 10 - and note these problems are on two different phones, a 640 and a 1520, running the newest Windows 10 build:

    ON the 640 -- 5 items are always stuck. Always. If you have it set to store apps on "This Device" it fails with an error, and if you click that error, no report is given as it just tries to download it again, to give an error. If you have the phone set to store apps on your SD card, it asks you to override and save to your storage device, where it tries to download and fail. These apps are:
    Gestures & Touch
    Lumia Motion Data
    Equaliser
    Lumia Help + tips (US)
    Rate Your Device

    also of note, 3 times now this phone has asked me to re-enter my password, both in the store and in Cortana setting up reminders. I have not had to do this on my neither my other phone, PC or Surface.

    On the 1520 - Same scenario with the 640, except different apps will not download, funny enough it's still 5 apps in number:
    Hey Cortana
    CallSMSFilter
    Rate Your Device
    Gestures & Touch
    Lumia Motion Data

    Can someone please give me a heads up as to why this simple process is so friggin hard and touchy??? Anyone?? These phones have (1) been hard reset (2) not restored from backup

    Please any insight would be great it is driving me nuts.
    02-05-2016 08:05 AM
  2. Chintan Gohel's Avatar
    From the apps that you mentioned, do you use any of them? Except for Hey Cortana
    02-06-2016 12:29 AM
  3. Rugish Dapeca's Avatar
    As I've replied in a few other threads: This is because, for some reason, the apps in question got installed to the SD card storage, and the store will only update them if they are installed to the phone's internal storage. So you need to use the Storage app to move those apps from the SD card to the phone's storage first, then you can go back into the store and update them.

    It doesn't matter if you've changed the storage setting to save apps to the phone's storage, if you don't move the apps you will just keep getting the same error.
    02-06-2016 07:27 AM
  4. colinkiama's Avatar
    Is anyone at all able to answer the following questions about Windows Store for Mobile 10 - and note these problems are on two different phones, a 640 and a 1520, running the newest Windows 10 build:

    ON the 640 -- 5 items are always stuck. Always. If you have it set to store apps on "This Device" it fails with an error, and if you click that error, no report is given as it just tries to download it again, to give an error. If you have the phone set to store apps on your SD card, it asks you to override and save to your storage device, where it tries to download and fail. These apps are:
    Gestures & Touch
    Lumia Motion Data
    Equaliser
    Lumia Help + tips (US)
    Rate Your Device

    also of note, 3 times now this phone has asked me to re-enter my password, both in the store and in Cortana setting up reminders. I have not had to do this on my neither my other phone, PC or Surface.

    On the 1520 - Same scenario with the 640, except different apps will not download, funny enough it's still 5 apps in number:
    Hey Cortana
    CallSMSFilter
    Rate Your Device
    Gestures & Touch
    Lumia Motion Data

    Can someone please give me a heads up as to why this simple process is so friggin hard and touchy??? Anyone?? These phones have (1) been hard reset (2) not restored from backup

    Please any insight would be great it is driving me nuts.
    If you are lucky you can uninstall those apps using the storage app, change save location to internal then reinstall them using sysapp pusher.
    02-06-2016 08:10 AM
  5. Sunstorming's Avatar
    Thanks for the ideas. None of them worked however; the apps supposedly are not installed anywhere that I can find on the phone or SD card to uninstall. Annoying to say the least.
    02-07-2016 10:18 AM
  6. colinkiama's Avatar
    Thanks for the ideas. None of them worked however; the apps supposedly are not installed anywhere that I can find on the phone or SD card to uninstall. Annoying to say the least.
    Time for a hard reset. Sorry.
    02-07-2016 03:13 PM
  7. Deanig_12's Avatar
    not to mention that notofications dont work for anything and are crap!
    02-07-2016 03:54 PM
  8. colinkiama's Avatar
    not to mention that notofications dont work for anything and are crap!
    For some yes, for others notifications have improved so much. They actually brought in actionable notifications, photos and map support!
    02-15-2016 11:15 AM
  9. Captain_Eric's Avatar
    What build are you on? .107 or earlier?

    And, by the way, if yes, remember you are in beta-land. Expect bugs. If you find yourself excessively annoyed, considering going back to 8.1. Otherwise, welcome to the fast lane!
    02-15-2016 11:35 AM

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