email notifications not showing

[jeff92k7]

Suddenly, my 1520 no longer shows email notifications in the action center (or whatever it is called when swiping down from the top of the screen). This seems to have just started yesterday afternoon. Now, if I want to see an email, I have to unlock my phone and go into the email app. I used to just be able to swipe down to see the notifications without unlocking my phone. I have rebooted my phone repeatedly, turned off and on notifications, turned of notifications, rebooted, then turned them back on, rebooted a few more times. Nothing is working.

My phone even updated to the latest fast ring build last night but the notifications are still not showing. What the heck happened? How do I get them back?

 

[interpsu]

I have a Lumia 950 and this same issue started for me yesterday.

 

[Palm_forlackofchoice]

My 635 has same issue.

Yesterday afternoon I re entered the fast ring from 8.1. Finished setting up about 6pm. I was getting notification last night. This morning my phone said a restart was scheduled, I let it restart. Phone acted like it was updating again, got gear and then screen with step one of twenty two.
Since that second update I no longer get email notification. My lock screen no longer shows weather either.

 

[jeff92k7]

Mine seems to be working again...at least for one message so far. Of course, I rebooted again, reset the Outlook mail app, removed the live tile, and set it all back up again.
Hoping this isn't a sign of things to come. It seems I'm having more and more weird issues like this lately with Windows 10. I realize Win 10 mobile isn't fully released yet, but all my issues are with BASIC smartphone functionality. Things that should just work...like email notifications, or being able to send MMS by default for messages over 160 characters instead of breaking them up into multiple SMS messages.

 

[Actionklaus]

Mine seems to be working again...at least for one message so far. Of course, I rebooted again, reset the Outlook mail app, removed the live tile, and set it all back up again.
Hoping this isn't a sign of things to come. It seems I'm having more and more weird issues like this lately with Windows 10. I realize Win 10 mobile isn't fully released yet, but all my issues are with BASIC smartphone functionality. Things that should just work...like email notifications, or being able to send MMS by default for messages over 160 characters instead of breaking them up into multiple SMS messages.

I ve the same problem. Do you know what of your steps solved the problem?

 

[drufranco]

Try going into your settings within Outlook and make sure the notifications are still checked.
My sound one turned off all of a sudden and took awhile for me to figure out that was what happened.
There are two locations for notifications, within the phone settings and within the app itself.

 

[Actionklaus]

Both are active. Notification of mails worked a few days ago. I think the reason is one of the last updates of the mail app.

 

[jeff92k7]

I ve the same problem. Do you know what of your steps solved the problem?

I don't really know what stopped it. I'd guess it either has something to do with removing and re-adding the live tile, or resetting the whole outlook mail app and starting over (or both).

 

[Palm_forlackofchoice]

Try going into your settings within Outlook and make sure the notifications are still checked.
My sound one turned off all of a sudden and took awhile for me to figure out that was what happened.
There are two locations for notifications, within the phone settings and within the app itself.

My notifications setting in the email must have turned it self off during scheduled restart, as mine seems to work again.

 

[oroslak]

I have the same problem with my 950. The only notifications that I now get in the action center are for text messages. Gmail, outlook.com, and outlook mail shows new emails on the live tiles, but there are no notifications for any new emails. I've gone into settings/notifications and clicked "on" for "Show notifications in the action center" for all of these.

This problem started with the last update to the mail app, a few days ago. I have turned the phone off and on again, but it hasn't fixed the problem

 

[oroslak]

Any clues on how to fix this. No longer getting email notifications for Gmail or Outlook in the Action Center. Notifications are turned on. Still get text message notifications though. I use a Lumia 950, but I'm not an insider. This problem started when I downloaded the last Mail and Calendar app update a few days ago.

Anyone have a solution?

 

[oroslak]

Ok, so I tried unpinning the gmail tile from my start screen, and setting it up again. Now I can't create more than one mail tile. When I try to pin a new one to the start screen, it won't let me do it. WTF!

 

[oroslak]

As an update, removing the live tiles and then re-pinning them to the start screen seems to have fixed this problem, as suggested by Jeff92k7. I didn't have to reboot. Simply unpinning and re-pinning the tile restored email notifications for all my accounts. I only had to do this for one tile, as well.

 

[Actionklaus]

Same here. Re-pinning was the solution for me. I did not expect that there is a connection between live tiles and notifications?!

 

[Mark Masters]

Thanks! This was driving me crazy! Unpinning and repinnng worked.

 

[oroslak]

Update: ok, so now email notifications are showing in the action center, but they have disappeared from the lock screen.

What the hell?

 

[Palm_forlackofchoice]

Mine too. I also lost my weather lock screen when I was messing around and can't get it back on lock screen. I have the Bing lock screen with weather as detail. Phone, message, email and calendar as notification. Now once in a while I get temp, but nothing else other than time on the lock screen.

 

[Palm_forlackofchoice]

Checking in settings again, I found my email notifications for the lock screen were shut off again.
Don't know what is causing this?

 

[cajuncartfan]

I've tried everything suggested in this thread but I still cannot get email notifications to work on glance screen or lock screen. All other notifications are coming through just fine.