1. moe124's Avatar
    I just updated to the latest version of Outlook Mail and Calendar. Both the mail and calendar portions of the app crash after about 7 seconds once opened. Is anyone else experiencing this? I thought this update was supposed to stop the crashes for those that had the issue lol.

    Any help would be appreciated. Also let me know if I need to send more info. I am currently on the latest Insider Fast Ring build so it could be because of that (though I have switched to production ring to wait for the firmware update). Currently have the L950 Dual Sim US.
    02-24-2016 08:47 AM
  2. pankaj981's Avatar
    It could be that your mail is stuck in the syncing process? Try to enable airplane mode and then open outlook settings to see what's going on.
    02-24-2016 09:03 AM
  3. moe124's Avatar
    Everything syncs fine. I still get new e-mails pushed. Even deleted a bunch of emails on outlook.com and opened the app on my phone - those e-mails were gone. 7 seconds later the app closed. I still went ahead and turned on airplane mode to see if there was an issue like you said, unfortunately the app still closed.

    Hope it's not just me lol.
    02-24-2016 09:53 AM
  4. moe124's Avatar
    Mail and calendar updates are still happening in the background. Also tried to switch o airplane mode and see if that stops the app crash but no luck.
    02-24-2016 10:28 AM
  5. moe124's Avatar
    Updated to the latest Fast ring build and still crashing.
    02-24-2016 01:18 PM
  6. miauczek's Avatar
    My Outlook has also this issue after last update. No mather what I do, after 5-6 seconds app is closed.
    02-25-2016 02:52 PM
  7. moe124's Avatar
    i was able to fix it by using the windows device recovery tool. then re-updated with the fast ring. everything works as it should now.
    02-25-2016 05:51 PM

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