1. mstabes's Avatar
    My 1520 attempted to download the latest Win10 OS for fast ring. Seemed to download fine, offered me the standard restart process. Phone restarted, turning sprockets appeared for about 5 second then all I get is :-( on the screen and the phone shuts down.

    The phone has nothing on it at all except the OS, so am willing to try anything to get it back in working order.

    Any ideas anyone?

    Mart
    03-15-2016 11:34 AM
  2. Maurizio Troso's Avatar
    My 1520 attempted to download the latest Win10 OS for fast ring. Seemed to download fine, offered me the standard restart process. Phone restarted, turning sprockets appeared for about 5 second then all I get is :-( on the screen and the phone shuts down.

    The phone has nothing on it at all except the OS, so am willing to try anything to get it back in working order.

    Any ideas anyone?

    Mart
    Plug wall charger and first try a soft reset: hold vol down + power 15 sec then release. You'll feel a vibro.
    Otherwise try the hard reset key sequence.

    Turn off Phone, press vol down and togheter plug charger and wait exclamation mark
    then presse in sequence: vol up, vol down, power, vol down
    03-15-2016 11:41 AM
  3. mstabes's Avatar
    Soft reset gives same error.
    Hard reset - I don't get ! after vol down and plugging power in, I only get Nokia logo and vibro power on power off in a repeated loop.

    Mart
    03-15-2016 12:21 PM
  4. Maurizio Troso's Avatar
    Soft reset gives same error.
    Hard reset - I don't get ! after vol down and plugging power in, I only get Nokia logo and vibro power on power off in a repeated loop.

    Mart
    You have first turn off phone, then when holding vol down, plug charger. Hold vol till ! appears. If Nokia appears it means you left holding vol key .

    If you prefer turn back to 8, download Windows Device Recovery Tool
    03-15-2016 12:29 PM
  5. mstabes's Avatar
    Thanks for your help! Will give it a try and WRT as last resort.
    Maurizio Troso likes this.
    03-15-2016 12:49 PM
  6. mstabes's Avatar
    Have tried without success to hard reset. Followed video on Youtube, and my phone just loops with Nokia logo, vibro, wheels and then :-(
    Then tried WRT. WRT can't connect to the phone because of the same looping issue. Just says Error - can't find phone.
    Is there no way to just blank the phone?

    Mart
    03-15-2016 01:37 PM
  7. Maurizio Troso's Avatar
    Have tried without success to hard reset. Followed video on Youtube, and my phone just loops with Nokia logo, vibro, wheels and then :-(
    Then tried WRT. WRT can't connect to the phone because of the same looping issue. Just says Error - can't find phone.
    Is there no way to just blank the phone?

    Mart
    Search with google Nokia Care Suite

    I have seen only once before, and on a low end phone... there was server or wifi iussue corrupting files

    EDIT: di you select "I cant find phone" ?

    EDIT2: some build ago, lumias gone looping when charging. Maybe try restart lumia without charger and only on spinning gearsplug it
    03-15-2016 01:42 PM
  8. mstabes's Avatar
    Not sure what you mean by "I can't find phone".

    Mart
    03-15-2016 01:48 PM
  9. Maurizio Troso's Avatar
    Not sure what you mean by "I can't find phone".

    Mart
    Thats a selection on WDRT something like I cant phone or No phone detected , I cant remember, most in forum used that
    03-15-2016 01:57 PM

Similar Threads

  1. Windows 10 mobile insider upgrade & firmware OTA
    By holden87 in forum Windows 10 Mobile Insider Preview
    Replies: 3
    Last Post: 04-02-2016, 05:32 AM
  2. Is the windows 10 upgrade worth it
    By Ntei in forum Microsoft Lumia 640
    Replies: 17
    Last Post: 03-16-2016, 08:23 PM
  3. Replies: 3
    Last Post: 03-16-2016, 12:59 PM
  4. I lost all my files after I shutdown in Windows10, how can I get them back?
    By Windows Central Question in forum Windows 10
    Replies: 0
    Last Post: 03-15-2016, 10:34 AM
  5. The HERE collection of apps will no longer be available for Windows 10 after March 29
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 03-15-2016, 09:30 AM
LINK TO POST COPIED TO CLIPBOARD