1. Pallav Chakraborty's Avatar
    Hello,
    I have tried installing the build 14291 since the day it was released an my 950XL and the download always gets stuck on 83%. I have done a soft reset, hard reset and even resetting using WDRT but nothing works so far. I am really fed up now as I cannot do anything to complete the download and am at my wit's end. Any help other than what I have done would be really appreciated. Also sometimes I get this error code(0x80200011) and when I retry the download again stops at 83%. My phone has more than enough memory space and the WiFi connection is okay. Please help me!
    03-22-2016 11:59 AM
  2. Maurizio Troso's Avatar
    Hello,
    I have tried installing the build 14291 since the day it was released an my 950XL and the download always gets stuck on 83%. I have done a soft reset, hard reset and even resetting using WDRT but nothing works so far. I am really fed up now as I cannot do anything to complete the download and am at my wit's end. Any help other than what I have done would be really appreciated. Also sometimes I get this error code(0x80200011) and when I retry the download again stops at 83%. My phone has more than enough memory space and the WiFi connection is okay. Please help me!
    It seems like your wifi device or dsl/cable carrier disconnect you at regular times (like Malls, airports, universities, public routers refresh local client ips every 30 or 60 mins)
    If that's YOUR cable / dsl / fiber connection, check your router menus for changin DHCP release to 3600 (default value = 1 day)
    03-22-2016 12:14 PM
  3. Pallav Chakraborty's Avatar
    Could you please elaborate the process a bit?
    Thanks in advance!
    03-22-2016 12:27 PM
  4. Maurizio Troso's Avatar
    If the wifi is yours, please use a notebook / desktop, open an internet empty page, and in the address bar write 192.168.1.1 (or according to your router user manual)
    At login request, type as name "admin" and password "admin", if you didn't chaged it in past.
    Now you should be in your router menu.
    Pages are different for brand and model: please refer to you user manual or brand site web page support.
    Browse till settings, DHCP, and set it

    If that's not your wifi, try other free hot spots
    03-22-2016 12:39 PM
  5. Pallav Chakraborty's Avatar
    So you are telling me to connect to a different wifi to solve the issue? Will the stuck download resume or do I have to reset the phone again?
    03-22-2016 12:52 PM
  6. Maurizio Troso's Avatar
    So you are telling me to connect to a different wifi to solve the issue? Will the stuck download resume or do I have to reset the phone again?
    You don't reset anything! if the wifi you were talking about isn't your own, try another place. Download wll restart. Don't reset anything. 950 it's a flagship. Otherwise, it works perfect with 10586.164 without Redstone, believe me
    Last edited by RumoredNow; 03-22-2016 at 01:37 PM. Reason: cleanup on aisle 5
    03-22-2016 01:10 PM
  7. Pallav Chakraborty's Avatar
    Hey, today I tried connecting to another WiFi and guess what? The error still pops out! I am stuck!
    03-23-2016 02:31 PM
  8. peter leung 10586's Avatar
    It seems like your wifi device or dsl/cable carrier disconnect you at regular times (like Malls, airports, universities, public routers refresh local client ips every 30 or 60 mins)
    If that's YOUR cable / dsl / fiber connection, check your router menus for changin DHCP release to 3600 (default value = 1 day)
    system updates resume. if update process terminated in the mid-way due to bad connection, it will resume when you have connection again. it will continue from where it ended.
    03-23-2016 10:51 PM

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