1. aswin97's Avatar
    I just upgraded my Lumia 520 to w10 preview.But as it appears I cannot open any apps that I downloaded. I can still open camera,people and other initially installed ones.What can I do ?
    03-26-2016 02:07 PM
  2. charlatan1978's Avatar
    First you need to try a soft reset and failing that a hard reset. If this fails the use Windows Device Recovery Tool to roll back to WP8.1.
    03-26-2016 02:26 PM
  3. Maurizio Troso's Avatar
    I just upgraded my Lumia 520 to w10 preview.But as it appears I cannot open any apps that I downloaded. I can still open camera,people and other initially installed ones.What can I do ?
    1) do you got a sd card with app inside?
    2) if yes, did you sad Ok when phone gave you the warning "Found sd card with previous app installation, I must delete them to continue"?
    3) did you tap Ok?
    4) now,did you completed win10 version app downloads ? Go to Store, hamburgher tab, my doemloads, update
    5) I own a 520 updated to 10586.164, it takes one hour or two for sunc and updating evetything. Keep it plugged and wait till it becomes fresh at touch
    03-26-2016 02:28 PM
  4. aswin97's Avatar
    @charlatan1978 i've tried it all and i cannot roll back using Windows Device Recovery Tool.It says error: downloading package failed
    03-26-2016 11:37 PM
  5. aswin97's Avatar
    @Maurizio Troso yes i said ok.and yes i downloaded it.but it still doesn't open.it just starts,then black screen comes and after a second, it just crashes.
    03-26-2016 11:41 PM

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