1. Jeff-Ferguson's Avatar
    I had two recurring alarms set on my Windows 10 Mobile phone some time ago. My phone stopped responding recently, so I had to reboot it. When I did, I noticed that there were no alarms listed in the Alarms and Clocks app. I re-added the two recurring alarms ... but now the alarms are ringing twice, as if the removed alarms were still there!

    How do I remove the old alarms if they don't show up on the alarms list? I can't delete any possibly-corrupted data because I can't uninstall the app. What are my next steps?
    03-29-2016 07:32 AM
  2. charlatan1978's Avatar
    03-29-2016 07:41 AM
  3. Jeff-Ferguson's Avatar
    I'm not on a Fast Ring build, though. This is a standard Alcatel OneTouch Fierce XL with .164 production build. It's not on the Insider builds. Cortana shows me the two new alarms when I use "List My Alarms", but not the two previous alarms.
    03-29-2016 07:45 AM
  4. charlatan1978's Avatar
    Well, the next things to try would be a soft reset and failing that a hard reset.
    03-29-2016 08:08 AM
  5. Jeff-Ferguson's Avatar
    Originally posted by charlatan1978
    Well, the next things to try would be a soft reset and failing that a hard reset.
    I already tried a soft reset. By "hard reset", do you mean a factory wipe reset? Just to get rid of two alarms?
    03-29-2016 08:11 AM
  6. charlatan1978's Avatar
    By "hard reset", do you mean a factory wipe reset? Just to get rid of two alarms?
    Yes, I'm afraid so.
    03-29-2016 08:40 AM

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