1. speccy's Avatar
    Trying to open an episode of Fringe on Netflix, and I get an error saying something is wrong with the video configuration and Windows is unable to play protected content. Running Redstone on L950. Any ideas?
    04-08-2016 02:49 PM
  2. Chintan Gohel's Avatar
    Trying to open an episode of Fringe on Netflix, and I get an error saying something is wrong with the video configuration and Windows is unable to play protected content. Running Redstone on L950. Any ideas?
    are you able to play the same episode on pc? Using the same credentials? If not, that it might not be available for your region yet
    04-09-2016 01:45 AM
  3. speccy's Avatar
    Can play the same content on PC or Xbox One, definitely a phone issue, see screenshot below.

    wp_ss_20160409_0001.jpg

    It mentions Windows 8 in the error message, but I am most definitely running 10 on my 950.
    04-09-2016 02:43 PM
  4. Maurizio Troso's Avatar
    Can play the same content on PC or Xbox One, definitely a phone issue, see screenshot below.

    Click image for larger version. 

Name:	wp_ss_20160409_0001.jpg 
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ID:	124939

    It mentions Windows 8 in the error message, but I am most definitely running 10 on my 950.
    I red somewhere Lumia cannot intentionally play or project DRM protected files, but I don't found tech article
    04-10-2016 03:12 AM
  5. speccy's Avatar
    It used to work on my 930, but the last time I tried it may have still been on 8.1 rather than 10. I would really like to get this resolved, can others play Netflix movies on their 950?

    Never mind, it's sorted. Uninstalled it and then re-installed and it's working now.

    Thanks.
    Last edited by speccy; 04-10-2016 at 02:03 PM. Reason: spelling mistake
    04-10-2016 12:32 PM
  6. JHunsaker's Avatar
    It used to work on my 930, but the last time I tried it may have still been on 8.1 rather than 10. I would really like to get this resolved, can others play Netflix movies on their 950?

    Never mind, it's sorted. Uninstalled it and then re-installed and it's working now.

    Thanks.
    I just ran into this issue and I would not have been happy if Netflix didn't work on windows 10. Thanks for posting the fix.
    04-18-2016 08:59 AM
  7. speccy's Avatar
    Glad I could help.
    04-18-2016 10:51 AM
  8. BryceMD's Avatar
    It may have been stuck with the win8.1 app rather than the new win10 app?
    04-18-2016 11:08 AM

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