1. mryan55's Avatar
    In the People app my Outlook account is always showing "Action required' after a reboot. The error says that "We're having a problem connecting to eas.outlook.com. Contact a support person or your service provider."

    This is only happening on Windows 10 Mobile -- desktop is still working just fine.

    If I long press the Outlook account in settings in the People app and select "Snyc" the account syncs and I can access account settings just like everything is OK.

    Anyone else experiencing this after a restart?

    I don't even show my Outlook contacts in the People app -- but having the error irks me... and I worry that battery life might suffer if the app keeps trying to resolve the connection.

    This just started happening all the time yesterday. It's occurred occasionally in the past.

    I haven't changed any security settings on my MS account either...
    04-17-2016 02:33 PM
  2. Chintan Gohel's Avatar
    one solution is to remove the account and add it back again
    04-17-2016 11:54 PM

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