WM Phone Update stuck - Help please!

davidgraham63

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Dec 16, 2014
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I got notification last night that WM10 upgrade was available for my Lumia 735 (UK).
Tried to upgrade initially but phone notified me that upgrade couldn't be installed on SD card as there was a problem. Changed settings to store everything on phone & re-tried update but it is now stuck at 4% on download with no option to restart.
I have soft reset phone & removed battery but no change. Short of a hard reset, is there anything else I can try?
Thanks in advance.
 

Chintan Gohel

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May 23, 2014
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I got notification last night that WM10 upgrade was available for my Lumia 735 (UK).
Tried to upgrade initially but phone notified me that upgrade couldn't be installed on SD card as there was a problem. Changed settings to store everything on phone & re-tried update but it is now stuck at 4% on download with no option to restart.
I have soft reset phone & removed battery but no change. Short of a hard reset, is there anything else I can try?
Thanks in advance.

remove the sd card, soft reset and try again
 

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