1. current1995's Avatar
    I have lumia 640 and recently updated to wp10 10586.218 build . Now every time i plug my phone into charging it says 'device charging slowly' . And this problem popped after this update only . I have tried both soft and hard reset but nothing helped .
    Any suggestions?
    Thank you .
    04-22-2016 01:31 PM
  2. DEATH INC's Avatar
    I've had this happen on my 640 on this build but a reset has always fixed it, I am going to assume you have tried different chargers already?

    When you did the hard reset did you restore from backup? If you did you could try starting from scratch. If that still isn't helping you might have to use the Windows device recovery tool. Perhaps someone else here has more insight on some other steps you can try before that though.
  3. DEATH INC's Avatar
    I've had this happen on my 640 on this build but a reset has always fixed it, I am going to assume you have tried different chargers already?

    When you did the hard reset did you restore from backup? If you did you could try starting from scratch. If that still isn't helping you might have to use the Windows device recovery tool. Perhaps someone else here has more insight on some other steps you can try before that though.
    salman rasol likes this.
    04-22-2016 02:27 PM
  4. current1995's Avatar
    I actually have tried this , starting from scratch and using different chargers but nothing helped .
    Since i don't want to degrade my windows i want to resolve it .
    Btw thanks for ur suggestion .
    04-23-2016 12:03 AM
  5. salman rasol's Avatar
    Also in my Lumia 830 but soft reset fix it all
    04-23-2016 12:13 AM

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