1. theefman's Avatar
    So testing a 1520 with official W10M updated to 318 and a few days ago email notifications stopped working. New update didn't make any difference. I recall seeing this problem posted before and tried the solutions; checking email app settings as well as general notifications plus changing the setting to group notifications, nothing has fixed it. All other app and system notifications work ok. What other fixes can I try or is a hard reset the only known fix? Thanks.
    05-11-2016 11:41 AM
  2. TechFreak1's Avatar
    Are you setting the notifications sounds under the individual accounts or just the outlook.com app?
    05-11-2016 12:39 PM
  3. theefman's Avatar
    Enabled notifications for each individual account listed under settings in the outlook app.
    Last edited by theefman; 05-11-2016 at 01:29 PM.
    05-11-2016 12:52 PM
  4. TechFreak1's Avatar
    Enabled notifications for each individual account listed under settings in the outlook app.
    Enabled as was using these before or just enabled?
    05-11-2016 02:15 PM
  5. theefman's Avatar
    Enabled as was using these before or just enabled?
    Everything was enabled and working and actually I forgot to mention the moment it seemed to break was when I changed it from the default sound setting to something else, since then zip. Also on my 640 running redstone notifications work fine for email.
    05-11-2016 02:20 PM
  6. TechFreak1's Avatar
    Everything was enabled and working and actually I forgot to mention the moment it seemed to break was when I changed it from the default sound setting to something else, since then zip. Also on my 640 running redstone notifications work fine for email.
    I see, I presume you tried changing it back to the default sound?
    theefman likes this.
    05-11-2016 02:31 PM
  7. theefman's Avatar
    I see, I presume you tried changing it back to the default sound?
    I think I sussed it, the individual setting must also have "show a notification banner" turned on for the sound to play, but banners still respect the settings in the main settings section so you can still disable them if you prefer. Cant believe they made it so the settings are duplicated this way. In any case, its working now, thanks for your assistance.
    TechFreak1 likes this.
    05-11-2016 03:04 PM
  8. TechFreak1's Avatar
    I think I sussed it, the individual setting must also have "show a notification banner" turned on for the sound to play, but banners still respect the settings in the main settings section so you can still disable them if you prefer. Cant believe they made it so the settings are duplicated this way. In any case, its working now, thanks for your assistance.
    That is indeed a odd one, never the less good to know it's working now.

    Will keep this work around in mind, most likely will come in handy in the future.
    05-11-2016 04:03 PM
  9. theefman's Avatar
    That is indeed a odd one, never the less good to know it's working now.

    Will keep this work around in mind, most likely will come in handy in the future.
    I'll check my redstone 640 and compare how that is configured just to see, maybe its a bug under threshold that doesn't exist under Redstone

    Update: my Redstone 640 did not have the same options checked and didn't play a notification when I tested it (even though I thought it did in the past) but did when I selected all options so I guess that mystery is solved but I also got an update to version 17.6965.40462.0 which removed the "group notifications in action center" option. So I guess in the end it works but not straight forward at all.
    Last edited by theefman; 05-11-2016 at 08:23 PM.
    05-11-2016 04:38 PM

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