1. KKVinayKumar's Avatar
    Recently I had installed Windows 10 Mobile in my Nokia Lumia 925 via Windows Insider App and selected Release Preview and installed Windows 10 successfully and performed hard reset cleared everything and again I installed Windows insider app. Since then occasionally Windows 10 displays this message whenever I open Messaging app "Authorisation required Please re-enter your credentials" it has two buttons "Continue" and "Cancel" if I tap continue nothing happens and if I tap cancel then also nothing happens. Now I've selected "Production ring" in Windows Insider app then also Windows 10 is displaying this error message.wp_ss_20160513_0001.png
    05-14-2016 10:35 PM
  2. Maurizio Troso's Avatar
    Recently I had installed Windows 10 Mobile in my Nokia Lumia 925 via Windows Insider App and selected Release Preview and installed Windows 10 successfully and performed hard reset cleared everything and again I installed Windows insider app. Since then occasionally Windows 10 displays this message whenever I open Messaging app "Authorisation required Please re-enter your credentials" it has two buttons "Continue" and "Cancel" if I tap continue nothing happens and if I tap cancel then also nothing happens. Now I've selected "Production ring" in Windows Insider app then also Windows 10 is displaying this error message.Click image for larger version. 

Name:	wp_ss_20160513_0001.png 
Views:	16 
Size:	52.9 KB 
ID:	126371
    Go Settings -> Privacy and check if Messages has got authorization for localization, contacts, etc
    05-15-2016 03:09 AM
  3. KKVinayKumar's Avatar
    Yes, I've given permission to every app that is listed in Messaging section. Even before also I had never touched that section hence everything is in its default state. As I said I'll get that error message occasionally today I didn't get that message. What do you think the problem might be? If I disable access to messaging app it shows different error message.
    wp_ss_20160515_0002.png
    Do you think I should also give access to location for "Messaging+Skype"? I have turned off location detection for all the apps.
    05-15-2016 04:17 AM
  4. Maurizio Troso's Avatar
    Turn on location for messaging and log put skype video, then shut down and turn on phone
    05-15-2016 04:28 AM
  5. KKVinayKumar's Avatar
    Ok, thanks I'll turn on the location for messaging. I won't use Skype video hence I haven't opened the app. But I am wondering why does messaging app need location information?
    05-15-2016 08:04 AM
  6. Maurizio Troso's Avatar
    Ok, thanks I'll turn on the location for messaging. I won't use Skype video hence I haven't opened the app. But I am wondering why does messaging app need location information?
    The most of the apps use location for telemetry
    05-15-2016 10:07 AM
  7. PGrey's Avatar
    Originally posted by KKVinayKumar
    Ok, thanks I'll turn on the location for messaging. I won't use Skype video hence I haven't opened the app. But I am wondering why does messaging app need location information?
    It shouldn't.
    Also, you'll notice this is mis-spelled ("isation" vs "ization"), I'd be wary of any apps you've installed; it's possible you've picked up something that's attempting to falsely obtain your credentials.
    05-15-2016 02:21 PM
  8. The Extreme G's Avatar
    It shouldn't.
    Also, you'll notice this is mis-spelled ("isation" vs "ization"), I'd be wary of any apps you've installed; it's possible you've picked up something that's attempting to falsely obtain your credentials.
    The spelling could be correct in his region.
    05-15-2016 04:51 PM
  9. PGrey's Avatar
    Originally posted by The Extreme G
    Originally Posted by PGrey
    It shouldn't.
    Also, you'll notice this is mis-spelled ("isation" vs "ization"), I'd be wary of any apps you've installed; it's possible you've picked up something that's attempting to falsely obtain your credentials.
    The spelling could be correct in his region.
    Yep, I thought about that before I posted. If you can find a region where it's spelled this way, I'm curious, I didn't have much luck here, but I'd be curious if anyone can find this?
    I tried searching cross Win-Phone and culture, not just WindowsCentral, and only found some obscure references, similar to this error report.
    05-15-2016 05:38 PM
  10. Krystianpants's Avatar
    Authorisation is standard for British English or any other variations other than American.

    Did you even login to your Microsoft account under the accounts section? This is prompted when you first install the build, if you skip it you don't have access to anything. You have to go into settings and add a Microsoft account under accounts.

    Also the skype+messaging app has been removed in insiders. You should have one that just says messaging. If not you need to update in store, but again you need to be signed into your Microsoft account for store updates to go through.
    05-16-2016 06:27 AM
  11. jefbeard911's Avatar
    Yep, I thought about that before I posted. If you can find a region where it's spelled this way, I'm curious, I didn't have much luck here, but I'd be curious if anyone can find this?
    I tried searching cross Win-Phone and culture, not just WindowsCentral, and only found some obscure references, similar to this error report.
    That's British English. Where you'll also find colour, aeroplane, programme, centre, labour.....
    05-16-2016 11:32 AM
  12. KKVinayKumar's Avatar
    Problem solved after uninstalling Windows Insider app and disabled location for all apps.
    05-17-2016 07:58 AM

Similar Threads

  1. Display Dock bag searching...
    By RoieK in forum Continuum
    Replies: 3
    Last Post: 05-27-2016, 06:47 PM
  2. Mobile 10 Preview car BT reading text message missing
    By MLTPaul in forum Ask a Question
    Replies: 1
    Last Post: 05-18-2016, 11:31 PM
  3. Windows Phone 10 app to monitor Text Messages?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 05-14-2016, 06:53 PM
  4. Replies: 2
    Last Post: 05-14-2016, 12:35 PM
  5. Onedrive in Computer, which account does it use
    By Windows Central Question in forum Ask a Question
    Replies: 3
    Last Post: 05-14-2016, 11:22 AM
LINK TO POST COPIED TO CLIPBOARD