1. Windows Central Question's Avatar
    Thanks in advance for the help.

    I have a Lumia 640 that was recently upgraded to 10.0.14342.1001. We are planning to hand the phone down to our child and would like to roll it back to 8.1.

    I've downloaded the recovery tool, but it doesn't give me an option to download the 8.1 OS. It's greyed out.

    My apologies if this had been asked. Just unclear on how to rollback at this point.

    Thanks.
    05-17-2016 11:11 AM
  2. Mad Cabbie's Avatar
    I have had a search around, regarding your problem, and have found very little information

    I would suggest you try a logical path.
    I would leave the insider program, by selecting production builds. Reboot the phone, and then try Windows Device Recovery Tool. I haven't seen any other post about your issue, and those relating to the 640, have had no issues going back to 8.1.

    If you get stuck, why not join the forums and have full access to the site, and the device specific threads.
    05-18-2016 04:04 AM
  3. iFalcon's Avatar
    I have had a search around, regarding your problem, and have found very little information

    I would suggest you try a logical path.
    I would leave the insider program, by selecting production builds. Reboot the phone, and then try Windows Device Recovery Tool. I haven't seen any other post about your issue, and those relating to the 640, have had no issues going back to 8.1.

    If you get stuck, why not join the forums and have full access to the site, and the device specific threads.
    I've tried that as well and the same result. I also scoured the interney and no luck.
    05-18-2016 04:06 PM

Similar Threads

  1. No updates available on Insider Mobile
    By benj1091 in forum Windows 10 Mobile Insider Preview
    Replies: 9
    Last Post: 05-19-2016, 06:44 AM
  2. Microsoft must learn from Lenovo.
    By VARUNGUPTA16061992 in forum General Phone Discussion
    Replies: 7
    Last Post: 05-17-2016, 11:03 PM
  3. Microsoft confirms new hiking features and Explore tile coming to Microsoft Band 2
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 1
    Last Post: 05-17-2016, 12:08 PM
  4. Forza Motorsport 6 NASCAR expansion is official; 24 new cars to race and available today
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 05-17-2016, 10:30 AM
  5. Microsoft Health rolling out to Windows 10 PCs and tablets later this week
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 05-17-2016, 10:30 AM
LINK TO POST COPIED TO CLIPBOARD