1. telglo's Avatar
    I have Both the Lumia 950 and 950 XL on build 10-0-10586-318. For the last 3 days I cannot connect to Wi-Fi. This is the exact error message: " Your phone can't connect to the Wi-Fi network ******." I have already attempted multiple reboots as well as turning Wi-Fi off and back on. Both phones are "up to date. " I would like to avoid hard reset as these phones on are slow to install all apps my Wi-Fi network. ( Comcast with Linksys 1900 AC router )
    05-30-2016 10:34 AM
  2. Maurizio Troso's Avatar
    I have Both the Lumia 950 and 950 XL on build 10-0-10586-318. For the last 3 days I cannot connect to Wi-Fi. This is the exact error message: " Your phone can't connect to the Wi-Fi network ******." I have already attempted multiple reboots as well as turning Wi-Fi off and back on. Both phones are "up to date. " I would like to avoid hard reset as these phones on are slow to install all apps my Wi-Fi network. ( Comcast with Linksys 1900 AC router )
    In router menus check if by change there's the old WEP protocol intestad of WPA2 (if yes, change it), and if there's a double wireless security via pin enabled
  3. Maurizio Troso's Avatar
    I have Both the Lumia 950 and 950 XL on build 10-0-10586-318. For the last 3 days I cannot connect to Wi-Fi. This is the exact error message: " Your phone can't connect to the Wi-Fi network ******." I have already attempted multiple reboots as well as turning Wi-Fi off and back on. Both phones are "up to date. " I would like to avoid hard reset as these phones on are slow to install all apps my Wi-Fi network. ( Comcast with Linksys 1900 AC router )
    In router menus check if by change there's the old WEP protocol intestad of WPA2 (if yes, change it), and if there's a double wireless security via pin enabled
    05-31-2016 02:16 AM
  4. telglo's Avatar
    Thanks Maurizio. I appreciate the follow up. I did discover that it was a router based issue. I do wonder why my Galaxy Note 4 did not develop the same connectivity issues.
    05-31-2016 03:29 PM
  5. averes's Avatar
    Sometimes on my Lumia 930 I get "No internet" for the wireless connection. Turning off Wi-Fi then back on doesn't help, but restarting the phone always works. The issue is occurring on several Wi-Fi routers and not always, so I guess it's not router setting fault.
    06-01-2016 01:54 AM
  6. Maurizio Troso's Avatar
    Thanks Maurizio. I appreciate the follow up. I did discover that it was a router based issue. I do wonder why my Galaxy Note 4 did not develop the same connectivity issues.
    At minimum, your Galaxy should warning your router was using a dangerous low security level, same as Win10 desktop
    06-01-2016 02:59 AM

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