08-06-2016 01:21 PM
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  1. Maurizio Troso's Avatar
    This is a good list! The only thing is a "smart phone" to be "smart" (to the extent possible really) needs to have background services running. So, turning off that (except for emergency situations) seems to me to defeat the raison d'etre of the smart phone - don't you agree?
    Not correct. Most of users doesn't know everything they install on your phones stays on background, till phones collapse and drain. And essential services cannot be stopped anyway.
    Last edited by Maurizio Troso; 06-12-2016 at 01:17 PM.
    Chintan Gohel likes this.
    06-12-2016 11:14 AM
  2. pankaj981's Avatar
    WM10 was buggy when it launched. Since 10586.107 (RTM for older devices) and subsequent updates have really ironed out the experience. Older devices have received their fair share of firmware and OS specific fixes than the newer Lumias that's why you'll see more complaints from the 950 family owners and less from the 8.1 gen owners. As some of the wise mentioned earlier, hard reset should only be a last resort (I believe a dead flash is a better choice) for software quirks that may not be solved via a soft reset or simple restart, it cannot replace a known OS or system level bug. Like a Lumia 930 has bad battery life period, a hard reset might make the situation slightly better but not solve the issue. Most hard resets are suggested for Insider builds and it makes sense too. But for regular production releases, a hard reset every month should not be necessary unless the software patch was not installed correctly (due to a corrupt update) or if a particular Windows Store app is acting wonky because the end user forgot to update it to the latest "fixed version".

    Disabling background apps is only for power users, for regular users it shouldn't really make a difference because the usage scenario is completely different. Once a regular user starts using their device heavily they automatically tend to become a power user and eventually learn about disabling background apps.

    The point is, hard resets on W10M are not required.
    06-12-2016 11:32 AM
  3. Chintan Gohel's Avatar
    Exactly! Turning off features and essentially turning your smartphone into a dumbphone (or a BlackBerry) is not a real solution. How about if the manufacturer just makes the thing properly so it works? What a novel idea!!
    This post is worth reading: http://forums.windowscentral.com/mic...ml#post3501051
    06-12-2016 01:18 PM
  4. Werentuckl's Avatar
    Woaahhh.... Hold it there! I'm being cited here on something. :O I feel all important and officious here right now. :D :3

    -- W
    06-12-2016 02:22 PM
  5. PF Mail's Avatar
    But like I mentioned in the post, it's exactly what's happening...It slows down over a period of time and a hard reset seems to be the only solution. 8.1 never slowed down, but for me 10 is going in a completely opposite direction. That's why I was planning to sell this phone and get a 930.
    Isn't the 930 a lesser phone than the 950? I don't think the problem is the hardware.
    06-12-2016 03:09 PM
  6. ttsoldier's Avatar
    I am thoroughly happy with 4-5% phone idle...

    different strokes for different folks I guess.. lol
    unuzerounu likes this.
    06-12-2016 08:38 PM
  7. wgs84's Avatar
    This is a good list! The only thing is a "smart phone" to be "smart" (to the extent possible really) needs to have background services running. So, turning off that (except for emergency situations) seems to me to defeat the raison d'etre of the smart phone - don't you agree?
    You make a good point that disabling background services on a smartphone dulls the experience of owning a smartphone in the first place, but like Chintan Gohel mentioned, the trick is to fine-tune the list of disabled/enabled background services so that only the stuff that matters to you can work in the background. Also, things like configuring the email sync schedule help a bunch. I'm able to get the consumption down to ~1% per hour (idling), while the background services that I actually care about still remain active.

    4-5% idling is unacceptably high for me. That's like 36% gone overnight. If I saw a 4-5% drain on my phone, I would jump straight to Battery Use to see what's chewing up so much power. Both of my parents' 640 and my 635 (all .338) get between 1-2% idling, and with Battery Saver, the consumption rate goes down to 0.5-1%. Never 4-5% while idle, unless OneDrive is working in the background to upload videos. Not even my GS7 eats up 4-5% an hour while idling. In an eight-hour period, my GS7 consumes around 10%, and that's with everything on.
    Chintan Gohel likes this.
    06-12-2016 10:14 PM
  8. prasi55's Avatar
    Maybe you've already done this, but I've found that changing the diagnostics setting from Full to Basic makes a huge difference to battery life. (Settings > Feedback and Diagnostics > Diagnostic and usage Data > Basic.

    Also, I've noted that Whatsapp consumes a lot of battery even if it remains in the background. (You could verify this by noticing the percentage of battery drain that an app contributes while in the foreground vs background.) So I make sure to long-press the Back key and actually close WhatsApp after every instance of responding to chats.

    Other than this, I get standby battery drain of about 1-1.5% per hour (Lumia 950), which seems perfectly acceptable.
    Chintan Gohel likes this.
    06-12-2016 11:43 PM
  9. Panos Athanasiou's Avatar
    i dont know for normal people but the only time we needed to do a hard reset on phones on insider was when the upgrade was sluggish. After the upgrade the phone would become slow and such things but now on redstone there are no problems like this i have done all the updates and the phone still has the same performance sometimes better even if it is upgraded and not hard reseted to become newer. So i dont think what applies to android and ios applies to windows since i never needed to hard reset or lost performance even with upgrades from insider.
    06-13-2016 04:39 AM
  10. grazy1982's Avatar
    slightly off topic but having issues with the track pad in continuum; this is just not working and so you have to use an external mouse.

    its doing this on both a production build 950 and and redstone build 950XL. this is the issue i have had with both phones really!

    I've been told the only way to fix is hard reset but quite reluctant to do it as i don't use continuum that often and hoping it will get fixed in a future update?

    but if i do a hard reset can anyone tell me how having a SD works? if i have apps and photos saved here i hear a hard reset or a recovery flash will not touch this data?

    what happens when the phone is then turned on? will it just reinstall the apps after sign in as normal? so i am assuming its painless compared to my 1020 which only had internal memory?

    any advice?
    06-13-2016 05:43 AM
  11. Ten Four's Avatar
    I've used a hard reset (but restored from backup) several times with my Lumia 640 on the Insiders program after updates in order to get performance back, and it has generally worked. But, the hard resets have not cured all the bugs. As some have mentioned, it seems to be a good idea to do a hard reset after a major system update, and as others have complained it is a huge pain that shouldn't be required. I did one when .318 arrived and I didn't realize until over the weekend I had lost my Internet and MMS settings in the process so had to live with no data for three days.

    When you do the hard reset make sure you are up to date on our email and photo sync, etc. I have everything backed up to OneDrive in addition to what is on the SD card. During the process you can choose to wipe the SD card too--obviously, don't do that if you want to keep the card contents! Once it has reset your apps will load up along with a lot of your settings (not all, unfortunately) and you will go through a long process of app updates. In my experience the main processes take at least an hour or two, but with all the app updating and setting resetting the process really takes a day or two before things settle down. In other words, don't start it until you know you have a quiet couple of days ahead of you and you won't need that phone for anything mission critical!
    06-13-2016 07:14 AM
  12. Maurizio Troso's Avatar
    I've used a hard reset (but restored from backup) several times with my Lumia 640 on the Insiders program after updates in order to get performance back, and it has generally worked. But, the hard resets have not cured all the bugs. As some have mentioned, it seems to be a good idea to do a hard reset after a major system update, and as others have complained it is a huge pain that shouldn't be required. I did one when .318 arrived and I didn't realize until over the weekend I had lost my Internet and MMS settings in the process so had to live with no data for three days.
    MMS and internet settings could be asked to your carrier or google, their name is APN settings
    06-13-2016 07:18 AM
  13. Ten Four's Avatar
    MMS and internet settings could be asked to your carrier or google, it calls APN settings
    My small carrier is PureTalk, running on the AT&T network. I could have called them to get the APN settings, but after a lot of trial and error I have found the correct settings to work the best and they are not exactly the same as the carrier provides! I have them written down at home and I was traveling where I had no access to wifi even.
    06-13-2016 07:22 AM
  14. aimulaidni's Avatar
    The option to change from LTE to 2G isn't there on my phone (looked under the settings you provided)...but yes, my location is always on, kinda use it for Cortana
    Chintan Gohel likes this.
    06-13-2016 10:13 AM
  15. aimulaidni's Avatar
    No, I don't use Microsoft Health
    06-13-2016 10:14 AM
  16. aimulaidni's Avatar
    Isn't the 930 a lesser phone than the 950? I don't think the problem is the hardware.
    It is...and yes, the problem is not the hardware, it's the software...and herein lies the issue....i can't go back to 8.1 on the 950XL, so if I do want to use one, I would either have to go for the 930 or the 1520 (these being the flagships when they were released)...and I can't use the 1520 because of it's size, so only option left is the 930...the only things holding me back are the camera and the price...I'm a student and had to save up to get the 950XL, now if i sell it, I would probably have to do it for a loss of atleast $200 bucks and I don't want to do it...I was banking a lot on the 950XL and was planning to keep it for atleast two years...but I'm just fed up with this phone now...almost smashed it yesterday out of anger (threw it down but the carpet saved it)...stupid me i know
    gcyoung likes this.
    06-13-2016 10:30 AM
  17. aimulaidni's Avatar
    Okay, to all those who mentioned that a hard reset isn't necessary and should be the last resort, what do I do when none of the solutions work? As in for the battery drain, cortana crashing,resuming screensetc. And is there even a fix for cortana crashing? And the resuming screens?
    06-13-2016 10:40 AM
  18. aimulaidni's Avatar
    Maybe you've already done this, but I've found that changing the diagnostics setting from Full to Basic makes a huge difference to battery life. (Settings > Feedback and Diagnostics > Diagnostic and usage Data > Basic.

    Also, I've noted that Whatsapp consumes a lot of battery even if it remains in the background. (You could verify this by noticing the percentage of battery drain that an app contributes while in the foreground vs background.) So I make sure to long-press the Back key and actually close WhatsApp after every instance of responding to chats.

    Other than this, I get standby battery drain of about 1-1.5% per hour (Lumia 950), which seems perfectly acceptable.
    No, I didn't do that before...but just did it...will post here if it works, thanks!
    06-13-2016 10:42 AM
  19. mixaogion's Avatar
    It is...and yes, the problem is not the hardware, it's the software...and herein lies the issue....i can't go back to 8.1 on the 950XL, so if I do want to use one, I would either have to go for the 930 or the 1520 (these being the flagships when they were released)...and I can't use the 1520 because of it's size, so only option left is the 930...the only things holding me back are the camera and the price...I'm a student and had to save up to get the 950XL, now if i sell it, I would probably have to do it for a loss of atleast $200 bucks and I don't want to do it...I was banking a lot on the 950XL and was planning to keep it for atleast two years...but I'm just fed up with this phone now...almost smashed it yesterday out of anger (threw it down but the carpet saved it)...stupid me i know
    I also have the 950XL for over a month now. Currently on the lastest build on Fast ring. Here are a few issues I noticed so far:
    1. Windows Hello doesn't always fire up . At times, there would be a huge lag time to bring up the log in screen from the time of pushing the power button. Reboot seems to be the fastest way to solve the problem.
    2. App crashing: Instagram, FB usually crash while uploading videos. Windows Central usually crash on first attempt (not sure why).

    Improvements: battery life has been great for the last 2 builds. I'm a casual user, not huge on gaming, and usually can live with one charge every 16 -20 hrs with production build (averaging 4-5%/hr). With the last 2 builds, the phone almost didn't lose any power on idle. Over the weekend, it only managed to lose 56% power in 27 hrs. Pretty impressive to me.
    06-13-2016 11:14 AM
  20. PF Mail's Avatar
    It is...and yes, the problem is not the hardware, it's the software...and herein lies the issue....i can't go back to 8.1 on the 950XL, so if I do want to use one, I would either have to go for the 930 or the 1520 (these being the flagships when they were released)...and I can't use the 1520 because of it's size, so only option left is the 930...the only things holding me back are the camera and the price...I'm a student and had to save up to get the 950XL, now if i sell it, I would probably have to do it for a loss of atleast $200 bucks and I don't want to do it...I was banking a lot on the 950XL and was planning to keep it for atleast two years...but I'm just fed up with this phone now...almost smashed it yesterday out of anger (threw it down but the carpet saved it)...stupid me i know
    I see. The thing about W10M is that you get the updates automatically. Since November, the phone has probably gone through several updates, and with the app updates (I'm assuming that your apps are actually getting updates), so sometimes troubleshooting is a moving target.

    For me, the most of my problems are apps, and for me, I did the hard reset after upgrade because the process screws up my app list with blank or duplicate icons, not for performance reason. My experience is that the hard reset doesn't really fix things and the backup/restore sucks.

    Hopefully you can find a solution with all the suggestions from all the good people to make your 950XL usable again.
    06-13-2016 12:39 PM
  21. K Raghu's Avatar
    Hi,
    Have 1520 initial build didn't have the touch screen issues that have been reported as I started getting upgrades .

    Started the win 10 insider then started having issues, have done clean re-install and still have issues . Took it to windows store in MN and they had no clue as to why it was happening.

    with the SD card on it goes crazy , removed the SD card and its a little bit more stable.
    - ALL apps are stored in phone
    - Downloads /Music /Movie all stored in SD card


    After the clean reinstall of Win 8.1 using MS tool the lumia 1520 now shows 16MP camera instead of 20 MP...

    as long it works I can be happy I think
    06-13-2016 01:16 PM
  22. greycounciller's Avatar
    I recently joined the 950 club from an L930. Though the L930 was a battery hog, my L950 seems almost on par. I get an average of 8 - 10hrs average daily use. I was wondering could it also be down to 8.1 apps not perfectly optimised for W10 phones? Of the most used apps I have, they are 8.1 apps which I don't think will ever be updated.
    06-13-2016 02:10 PM
  23. chinni subhash's Avatar
    I have an international version single sim 950 xl. I am not on insider. Only after the update I reset once and also I got a new firmware from windows device recovery tool. Since then, I have no problems. There are very minor problems which I don't care. Try to reset in WDRT.
    06-13-2016 02:55 PM
  24. pankaj981's Avatar
    with the SD card on it goes crazy , removed the SD card and its a little bit more stable.
    - ALL apps are stored in phone
    - Downloads /Music /Movie all stored in SD card
    I had the exact same setup, no issues with the screen so far.

    After the clean reinstall of Win 8.1 using MS tool the lumia 1520 now shows 16MP camera instead of 20 MP...
    Its 16MP on 16:9 ratio, change it to 4:3 and you will be back to 20MP.
    Chintan Gohel likes this.
    06-13-2016 05:34 PM
  25. mgowen's Avatar
    On the standard build for 950 and finding it ok. However, I have gotten so used to doing backup -- reset --- restore that I now get to the weekend and think "Time for a restore?". A kind of Stockholm Syndrome?

    If I don't need to rebuild the phone I feel lost. End up having to relax, play with the kids, talk to the wife... Very odd.
    06-13-2016 06:06 PM
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