1. lumianum's Avatar
    Anyone else cannot run the store app? I have a Lumia 950 with the latest update for Windows 10 mobile. Suddenly, my Store app stopped working. It shows the initial page, and automatically closes after a second. I have turned off and on the phone, and the problem persists. Any ideas? Thanks!
    anon(9106526) and Felipeicd like this.
    07-02-2016 11:13 AM
  2. Chintan Gohel's Avatar
    Anyone else cannot run the store app? I have a Lumia 950 with the latest update for Windows 10 mobile. Suddenly, my Store app stopped working. It shows the initial page, and automatically closes after a second. I have turned off and on the phone, and the problem persists. Any ideas? Thanks!
    try doing a soft reset - press both power button and volume down button continuously until the phone vibrates and restarts

    If it doesn't open, give it a day or two and then check again
    07-02-2016 11:17 AM
  3. madxs1's Avatar
    Hi im new here , same thing happened to me last night and is still today i turn phone off last night and turn it on today but the store keeps crashing after opening it , this is the first time ive encountered something like this on my windows phone , bought it from walmart for 30 bucks ( AT&T Go phone ) and unlock it but havent rebranded , gotta say that i was in insider preview and never encountered this problems and when AT&T began rolling out Windows 10 i use WDRT to rollback to windows 8 and update " officially " so now i am in the latest .420

    So if any of the experts here can help , dont want to Hard reset as i think with an official update and official build this would not be neccessary and talking about an app gap problem when not even your store opens up you have a big problem right there .

    Sorry for rant , thanks everybody .
    anon(9106526) likes this.
    07-02-2016 11:48 AM
  4. anon(9106526)'s Avatar
    Hi im new here , same thing happened to me last night and is still today i turn phone off last night and turn it on today but the store keeps crashing after opening it , this is the first time ive encountered something like this on my windows phone , bought it from walmart for 30 bucks ( AT&T Go phone ) and unlock it but havent rebranded , gotta say that i was in insider preview and never encountered this problems and when AT&T began rolling out Windows 10 i use WDRT to rollback to windows 8 and update " officially " so now i am in the latest .420

    So if any of the experts here can help , dont want to Hard reset as i think with an official update and official build this would not be neccessary and talking about an app gap problem when not even your store opens up you have a big problem right there .

    Sorry for rant , thanks everybody .
    I'm running the latest insider update on the fast ring.on my Lumia 650 the store is ok. But on my Lumia 435 the store won't open
    07-02-2016 12:12 PM
  5. Felipeicd's Avatar
    Anyone else cannot run the store app? I have a Lumia 950 with the latest update for Windows 10 mobile. Suddenly, my Store app stopped working. It shows the initial page, and automatically closes after a second. I have turned off and on the phone, and the problem persists. Any ideas? Thanks!
    I'm having the same problem, I try to open the store app and it closes in a second, I already did a soft reset and I'm not going to do another hard reset

    Enviado desde mTalk
    07-02-2016 12:20 PM
  6. Maurizio Troso's Avatar
    Store got two recent updates both in Threshold and Redstone Rings. Wait a couple of days for fixing
    07-02-2016 12:24 PM
  7. lumianum's Avatar
    I'm not an insider.
    07-02-2016 12:44 PM
  8. lumianum's Avatar
    I'm running the latest update on the insider program fast ring on my Lumia 650 the store opens ok.but on my lumia435 the store won't open
    Saw your avatar. Captain Fantastic is my favourite Elton album from the old era.
    anon(9106526) likes this.
    07-02-2016 12:46 PM
  9. anon(9106526)'s Avatar
    I'm not an insider.
    So your store isn't opening and your not an insider? What phone u got?
    07-02-2016 01:00 PM
  10. Chintan Gohel's Avatar
    So your store isn't opening and your not an insider? What phone u got?
    by the way, check the browser or app that you're using to post replies - it keeps duplicating them. Check for updates or check your internet connection

    being on fast insider and as Maurizio has said, wait for a day or two
    anon(9106526) likes this.
    07-02-2016 01:14 PM
  11. anon(9106526)'s Avatar
    It's me I posted twice by mistake
    07-02-2016 01:24 PM
  12. madxs1's Avatar
    Store got two recent updates both in Threshold and Redstone Rings. Wait a couple of days for fixing
    But im not an insider , i am on the official release by AT&T a few weeks ago , in .420 already
    07-02-2016 01:31 PM
  13. lumianum's Avatar
    Now it's working again!
    07-03-2016 12:33 AM
  14. eballack's Avatar
    Now it's working again!
    How did you fix it ?
    07-03-2016 09:52 AM
  15. anon(9106526)'s Avatar
    How did you fix it ?
    How did u fix it?
    07-03-2016 10:05 AM
  16. Maurizio Troso's Avatar
    How did u fix it?
    It fixes by itself, its always a server side local iussue
    07-03-2016 11:14 AM
  17. anon(9106526)'s Avatar
    It fixes by itself, its always a server side local iussue
    hope it fixes for lumia435
    Chintan Gohel likes this.
    07-03-2016 11:15 AM
  18. lumianum's Avatar
    I didnt do anything. It just auto-fixed.
    Felipeicd and Chintan Gohel like this.
    07-03-2016 07:17 PM
  19. Giddora's Avatar
    This usually means a few things:
    1. Store has been updated and sometimes it can be a little hard to start. Fixes itself within an hour.
    2. Carrier having problem with data-services. The store is _very_ dependant on being able to check the internet. If this doesn't work perfectly, it will either show up an error or just simply close down without warning. I had this happen to me when I was connected through Wifi to a router that had lost internet connection. Check your ISP/carriers homepage for a "current issues"-page or something like that.
    3. Windows store having problems. IF you have any other Windows-devices, see if they can connect to the store. If they can't, then check WPC and Microsoft's site for news about it. If they can, you need to try a soft-reset. If that doesn't work you might need a hard-reset or keep it cool for a few hours and it will most likely just start working again automagically.
    07-04-2016 06:56 AM
  20. anon(9106526)'s Avatar
    I really don't wana do a hard reset,its a pain to set everything up again. I hope with the next sw update it will resolve this problem on the Lumia 435
    Chintan Gohel likes this.
    07-05-2016 10:19 AM
  21. unimatrix00000001's Avatar
    go to the app list where you see all the apps and write something on the search bar on the top.

    then push on the search from the store -link.

    this will get you to the store.
    07-06-2016 02:14 PM

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