why can't I add an account to outlook mail app?

hassan magdy

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Mar 20, 2016
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hello
I can't add my account to mail app, it was working well until suddenly stopped showing emails or accounts i made a hard reset worked fine for a while then the old problem came back then i made another hard reset and waited until all my apps finish downloading then i tried to install the mail app and i couldn't because the 'add account' button was not working..
photos from the problem :
http://imgur.com/a/08D7y
 

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