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08-13-2016 08:23 AM
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  1. RumoredNow's Avatar
    Issues? Bugs? Solutions? For all things Build 10586.494 of W10M. Discuss it all here.

    Here is what's fixed in Windows 10 build 10586.494 July update for PC and Mobile

    Note that this build matched Release Ring when published.

    Report your issues here...

    [NOTE]Tip: Check out this thread before posting
    http://forums.windowscentral.com/win...ml#post3467172[/NOTE]
    Is your device behaving oddly, is something just not right? This is the place for discussion of software and hardware issues!
    [TIP]
    Here is some useful information you may find yourself needing.
    Some issues with responsiveness and app delays can be resolved by either restarting your phone or performing a Soft Reset.

    If things get a bit more serious, you may opt to perform a hard reset or software reset.

    Lastly, if things really get serious, you may need the Software Recovery Tool to recover your phone back to working order - head over to the Microsoft FAQ Page for more information.

    Make sure you check the official Windows 10 Mobile Support Page as well for some of the most common tips and trouble shooting guides.
    [/TIP]
    [INFO]
    Restarting your phone involves turning it off and then turning it on again. Turn off your phone by pressing the power button until you are prompted to "Slide down to power off". Turn your phone on again by pressing the power button until it vibrates.

    A soft reset is similar to pressing the reset button in PCs and has the same effect as pulling out the battery of your phone and then putting it back in. For phones with non-removable batteries, press the volume down and power button together until your phone restarts. Be aware that when using Windows 10, the voume down and power button combination will also launch Windows Feedback. Just continue to hold down the buttons for a full 10 seconds in order to trigger the soft reset. For phones with removable batteries, you can either opt for the button combination or remove the battery and then return it.

    A hard reset or a software reset will reformat your phone by removing all the user information leaving only the bare OS and firmware currently installed in your phone. It does erase data so you should always keep a good backup of your phone just in case you have to resort to this option.

    The software reset can be done by going to your phone Settings > System > About > tap on "Reset your phone." You will be prompted once before doing this just to be sure. Be sure, also, to have everything backed up since there would be no way to recover all of your files.

    The hard reset accomplishes the same thing as the software reset, but can be accomplished when the phone is non-responsive and you are unable to enter into settings. To perform the Hard Reset, "Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down. Now tap Volume Up / Volume Down / Power / Volume Down. You should see the spinning gears and your phone will reflash the last OS version held in recovery.

    The Software Recovery Tool is the final option, for example for "bricked" phones that would no longer turn on, be charged, etc. This can be used to either roll back to a previous OS version or force an update to a more current OS version
    [/INFO]
    Remember, when reporting bugs be descriptive! The more information you give, the better the chance someone will be able to help you.

    What OS version? Any special conditions that should be noted? What were you doing? What is the result? Any error codes or messages given? What have you tried for solutions? What variant of the phone are you using? Single SIM or Dual SIM?

    Please describe as much as possible about the bug so others may try and replicate the bug and don't make suggestions for solutions that you have already tried which have failed.
    [INFO]
    When reporting bugs/issues, please also use the Windows Feedback app to report issues directly to Microsoft. Microsoft don't actively read forums looking for people reporting issues when they have a data collection system built right into the operating system. They use WF to analyse numbers and prioritise fixes (issues with more reports, get sorted quicker).

    "You can use the Windows Feedback app to tell us which features you love about your Lumia with Windows 10, or when something could be better.
    1.To launch the app, swipe over to the App list, and then select Windows Feedback.
    2.See if someone else has given similar feedback by entering the topic, such as Microsoft OneDrive.
    3.If you find similar feedback, tap the Upvote or tap on the feedback to open it, write the problem details to Add details-field and tap Send.
    4.To narrow your search to a specific topic, you can filter the results by picking the category that matches your feedback the closest. For example, for feedback about the Microsoft OneDrive, select Apps and Games > OneDrive.
    5.If you don’t find any similar feedback, tap + to add new feedback. Select the correct category and subcategory from the dropdown-list.
    6.Enter your feedback (the more details the better!), add a screenshot if you can, and tap Send.
    7.Your feedback will automatically upload when you are charging your phone and connected to Wi-Fi, but you can also upload the feedback manually by tapping … > Upload feedback data."

    http://forums.windowscentral.com/e?l...token=sMvqF5e2[/INFO]
    07-12-2016 12:46 PM
  2. RumoredNow's Avatar
    Downloading on 1520.3 right now.
    libra89 likes this.
    07-12-2016 12:57 PM
  3. prasanna moholkar's Avatar
    Maps from my phone memory automatically deleted.
    Any 1 face this issue???
    07-12-2016 03:28 PM
  4. RumoredNow's Avatar
    Maps from my phone memory automatically deleted.
    Any 1 face this issue???
    Because of space being tight on my 640 I have Maps on SD card. They are still there. That phone is on 10586.494 via Release Ring so it updated from 10586.454.

    My 1520 is on Official, but I can't check Maps as I never downloaded any to the 1520 since I reset it over the weekend to solve a stubborn glitch.
    07-12-2016 07:26 PM
  5. Bobvfr's Avatar
    Just noticed Quiet Hours turned on automatically for the first time since the last upgrade
    libra89 likes this.
    07-12-2016 07:48 PM
  6. libra89's Avatar
    I hate to be that person, but it seems faster on my 640.
    07-12-2016 08:26 PM
  7. EspHack's Avatar
    same as ever:
    -data sense not working while on airplane mode
    -hotspot stops working after locking screen

    at this point im pretty sure they are at that later stage kind of like w7 or 8 after some major fixes, they just fix the random chinese character not appearing when installing some random app that happens to be in italian in a french pc, that kind of bugs

    other than that, same buggyness, same unreliability, glitches, etc. this is it, there's no more "wait for update to fix x thing" its time to decide if you like how it is or not
    MrKappa likes this.
    07-12-2016 09:29 PM
  8. RumoredNow's Avatar
    Just noticed Quiet Hours turned on automatically for the first time since the last upgrade
    Hadn't had that problem, Bob.


    I did notice the old About is back... Under Settings > System > About it looks like it did in 8.1 and now there is no About in Settings > Extras. Always bugged me that there were 2.
    Last edited by RumoredNow; 07-12-2016 at 10:51 PM.
    07-12-2016 10:38 PM
  9. EspHack's Avatar
    Hadn't had that problem, Bob.


    I did notice the old About is back... Under Settings > System > About it looks like it did in 8.1 and now there is no About in Settings > Extras. Always bugged me that there were 2.
    wat?
    07-12-2016 10:48 PM
  10. RumoredNow's Avatar
    wat?
    Was a typo. All fixed.
    07-12-2016 10:51 PM
  11. prasanna moholkar's Avatar
    Because of space being tight on my 640 I have Maps on SD card. They are still there. That phone is on 10586.494 via Release Ring so it updated from 10586.454.

    My 1520 is on Official, but I can't check Maps as I never downloaded any to the 1520 since I reset it over the weekend to solve a stubborn glitch.
    What u think ,why my maps data vanishes from phone memory?
    Its built problem or here maps patch app problem?
    07-12-2016 10:52 PM
  12. RumoredNow's Avatar
    Why u think ,why my maps data vanishes from phone memory?
    Its built problem or here maps patch app problem?
    IDK, but I suspect your registry lost track of the data and it is an anomaly. Unless others report your same problem.


    On my 1520 I had my Phone Tile disappear from Start and you could not pin it again as the system thought it was still there. (Back about 3 updates ago). Did not happen to everyone, just about 3 or 4 reports on the whole forum. Only solution was Factory Reset and don't restore backup.

    "Glitch Happens" and we don't always know where, when, why, who or what.
    07-12-2016 10:57 PM
  13. prasanna moholkar's Avatar
    IDK, but I suspect your registry lost track of the data and it is an anomaly. Unless others report your same problem.


    On my 1520 I had my Phone Tile disappear from Start and you could not pin it again as the system thought it was still there. (Back about 3 updates ago). Did not happen to everyone, just about 3 or 4 reports on the whole forum. Only solution was Factory Reset and don't restore backup.

    "Glitch Happens" and we don't always know where, when, why, who or what.

    If i again download maps can it chance of vanish again OR for this problem i must have make hard reset.
    Now i will download maps in sd card.
    07-12-2016 11:04 PM
  14. RumoredNow's Avatar
    If i again download maps can it chance of vanish again OR for this problem i must have make hard reset.
    Now i will download maps in sd card.
    I don't have enough evidence... I'd try downloading to Internal again if data cost is not a factor. That should straighten out the registry if that is what went wrong.

    Does seem unlikely that it overwrote the space where maps were sitting as that is outside the OS reserved sectors.

    Hold off on the Reset till we get more evidence or until after you try to download maps to Internal.
    prasanna moholkar likes this.
    07-12-2016 11:07 PM
  15. Rwishi's Avatar
    Hi Guys, I updated my Lumia 535 last night to the July update but now all that appears on the screen are the virtual buttons at the bottom and the top strip that shows battery info etc.. No homescreen, can't pull down notification tray or anything. There are vibrations when pressing the home button and all but thats it. Anyone else with this issue??
    07-13-2016 12:03 AM
  16. Tarun Rawat's Avatar
    I have only one problem that is i am not able to click living images
    07-13-2016 12:33 AM
  17. Rinsun's Avatar
    The Outlook Mail tile shows the emails I had read and deleted from my Gmail account and lock screen also shows the same in quick notifications .Soft reset ,unpinning & pinning Mail tile,removing gmail account from Outlook Mail ,turning off sync and turning on again,nothing is helping.
    I have never had this problem before .Lumia 535 DS on non Insider 10586.494.
    Any one else facing this problem ?
    Any suggestions ?
    Thanks in advance.
    07-13-2016 12:33 AM
  18. prasanna moholkar's Avatar
    I have only one problem that is i am not able to click living images
    Yes my old living images also not play from photos.
    Looks like MS sleep when deliver this update.
    07-13-2016 12:40 AM
  19. Tarun Rawat's Avatar
    Living images are not working since .420 on my 640xl
    07-13-2016 12:56 AM
  20. minus365's Avatar
    The Outlook Mail tile shows the emails I had read and deleted from my Gmail account and lock screen also shows the same in quick notifications .Soft reset ,unpinning & pinning Mail tile,removing gmail account from Outlook Mail ,turning off sync and turning on again,nothing is helping.
    I have never had this problem before .Lumia 535 DS on non Insider 10586.494.
    Any one else facing this problem ?
    Any suggestions ?
    Thanks in advance.
    I had the same on some old builds on my L950. I expect updated Outlook Mail and Calendar app will be released today/tomorrow.

    You may try to soft reset your phone, but I don't think it will help. Hard reset may not be worth it. Sooooo, let wait. We Windows Mobile users are used to waiting, so nothing new eh?
    Last edited by minus365; 07-13-2016 at 06:25 AM.
    07-13-2016 02:30 AM
  21. Horvath Gyorgy1's Avatar
    I don't have any issues with the latest update but I just realized that there is spam filtering in outlook on my phone. Since when has this been there I wonder.
    07-13-2016 03:07 AM
  22. NADIR Falyaha1's Avatar
    Issues with voice navigation on maps after this update, practically there is no voice navigation more
    07-13-2016 03:25 AM
  23. Tarun Rawat's Avatar
    Wish they soon fix the living images problem
    07-13-2016 03:38 AM
  24. hornetmali's Avatar
    very BIG issue with this update i am on Nokia lumia 930 and had the previous slow circle build WM 10 but yestarday when i tried to update on FULL BATTERY and connected to factory charger i got cogs turning halfway trough and got sign for low battery ?????? then i tried a few more times and got a sad face :-(( and blue screen . than i connected to computer and got latest WINDOWS RECOVERY TOOL (thanks god for that) and i recovered and selected recovery date to yesterday morning prior to update but i dont have WM 10 anymore ..... i only got WM 8.1 denim wich came with the phone over a year ago ... i have tried this morning but the result was the same during the update halfway trough i get battery low sign and then it loops between update and restartin the device .... where i can get help getting WM 10 back on the phone ?????
    07-13-2016 05:10 AM
  25. Maurizio Troso's Avatar
    very BIG issue with this update i am on Nokia lumia 930 and had the previous slow circle build WM 10 but yestarday when i tried to update on FULL BATTERY and connected to factory charger i got cogs turning halfway trough and got sign for low battery ?????? then i tried a few more times and got a sad face :-(( and blue screen . than i connected to computer and got latest WINDOWS RECOVERY TOOL (thanks god for that) and i recovered and selected recovery date to yesterday morning prior to update but i dont have WM 10 anymore ..... i only got WM 8.1 denim wich came with the phone over a year ago ... i have tried this morning but the result was the same during the update halfway trough i get battery low sign and then it loops between update and restartin the device .... where i can get help getting WM 10 back on the phone ?????
    That's not update iussue. Remove battery and clean all copper pins, in the slot too.
    Then clean usb ports.
    If you got a tester, measure battery and charger voltages.7

    Then retry with WDRT

    I guess a faulty battery or charger
    07-13-2016 05:34 AM
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