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  1. gmfeld's Avatar
    I have the new WM10 Starbucks app. It requires log in Every time I want to use it. Anyone else having this issue?
    08-09-2016 06:09 PM
  2. Indistinguishable's Avatar
    I have the new WM10 Starbucks app. It requires log in Every time I want to use it. Anyone else having this issue?
    It remembers my information just fine. Maybe it's a settings issue for you? Do you have the passcode box in the settings on or off?

    untitled.png
    08-09-2016 07:23 PM
  3. gmfeld's Avatar
    It remembers my information just fine. Maybe it's a settings issue for you? Do you have the passcode box in the settings on or off?

    Click image for larger version. 

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    Passcode setting is off.
    08-09-2016 07:27 PM
  4. Indistinguishable's Avatar
    Passcode setting is off.
    Hmm, what about in the phones settings? Do you have Starbucks set as an app that can run in the background?
    08-09-2016 07:32 PM
  5. gmfeld's Avatar
    Hmm, what about in the phones settings? Do you have Starbucks set as an app that can run in the background?
    Yup. Can't figure it out.
    08-09-2016 07:36 PM
  6. Indistinguishable's Avatar
    Yup. Can't figure it out.
    Have you tried uninstalling & reinstalling the app?
    08-09-2016 07:54 PM
  7. Joe920's Avatar
    Fwiw, mine has lost the credentials once already as well.
    08-09-2016 08:26 PM
  8. oufc_gav's Avatar
    For me it only remembered the logon if I had a passcode set.
    08-10-2016 03:10 AM
  9. HdHunter's Avatar
    I have a similar problem and I think it's a bug. I haven't automatically logged out every single time but it happens frequently. In addition, the app crashes whenever I attempt to check my history and I've never gotten a notification. My Buckstar was way better. Hopefully, future updates will bring the app up to the iOS standard or better. I hope everyone reports these issues as I have.
    Last edited by HdHunter; 08-17-2016 at 10:40 AM.
    08-13-2016 07:48 PM
  10. HdHunter's Avatar
    Sure. I rebooted too. That hasn't helped.
    08-13-2016 07:49 PM
  11. rdubmu's Avatar
    I am not experiencing this on my 950 XL. What version of Windows 10 MObile do you have?
    08-13-2016 08:52 PM
  12. gmfeld's Avatar
    Have you tried uninstalling & reinstalling the app?
    Did that and it worked for 1 day. Just opened the app and again it's looking for my login credentials. Makes the app unusable. I wrote to them and got a standard canned response.
    08-14-2016 05:18 PM
  13. gmfeld's Avatar
    ^ weird, just after I posted this I closed the app and opened it again and it took me right to the pay screen showing my account.
    08-14-2016 05:23 PM
  14. HdHunter's Avatar
    Is anyone else having the exact same problems I listed? The iOS app receives inbox messages and a notification of every purchase I make with the Windows Mobil app. However, I still haven't received a notification or inbox message on my Starbucks Windows Mobile app. And, as I mentioned before, when I tap on history, the app crashes. Also, there is no clear indication that I earned a reward. They just tallied the number. Unless, the dim brown star means I earned one. (I was looking for a bright [lit] gold star.)

    I reinstalled it for the second time and fortunately for the last few days, I've remained logged in, but the other issues still exist.

    Lumia 950 XL
    Build 14393.67
    08-15-2016 10:27 AM

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