1. Albatross2's Avatar
    My phone is not allowing me to do a hard reset via the settings menu, so I tried to hard reset via the key combination for a phone that is turned off. Perhaps I didn't do the key combination properly, but I was surprised to see a lightning bolt and gear graphic on my screen rather than the exclamation point I was expecting. Has anyone seen this before, and if so what mode of operation does this graphic represent?
    08-10-2016 09:13 AM
  2. charlatan1978's Avatar
    Hi, it's discussed in this post.
    http://forums.windowscentral.com/htc...ings-icon.html
    Possibly caused by the battery being low.
    Press volume down and power button together to resolve.
    Guytronic and Albatross2 like this.
    08-10-2016 09:23 AM
  3. Albatross2's Avatar
    Thanks Charlatan. Looks like the graphic represents a phone ready to flash the ROM.
    charlatan1978 likes this.
    08-10-2016 09:37 AM
  4. charlatan1978's Avatar
    Thanks Charlatan. Looks like the graphic represents a phone ready to flash the ROM.
    I think someone in the post I mentioned said it is in flashing mode.
    08-10-2016 10:06 AM
  5. RumoredNow's Avatar
    My phone is not allowing me to do a hard reset via the settings menu, so I tried to hard reset via the key combination for a phone that is turned off. Perhaps I didn't do the key combination properly, but I was surprised to see a lightning bolt and gear graphic on my screen rather than the exclamation point I was expecting. Has anyone seen this before, and if so what mode of operation does this graphic represent?
    Definitely Flashing Mode.

    Power off your phone. Press and hold Power. As soon as the phone vibrates, release Power and hold down Volume Up until you see the "Lightning Bolt and Gear" screen. Release Volume Up.

    This is helpful when WDRT won't recognize your device.
    Windows Device Recovery Tool Expanded... Covers More OEMs

    08-10-2016 11:27 AM

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