1. Maziyar Mahdiyan's Avatar
    hi.
    I have a lumia 950xl dual sim. unlocked
    after build 10586.218 I didn't get any update. I've cheched a hundred times with phone and even upgrade advisor but nothing happened. no new build update, no firmware update. nothing. and I didn't anniversary update message either.
    i'm not in the insider program.
    does anyone know what the problem is?
    how to fix it? (preferably without having to hard reset)
    08-17-2016 01:49 PM
  2. Maurizio Troso's Avatar
    hi.
    I have a lumia 950xl dual sim. unlocked
    after build 10586.218 I didn't get any update. I've cheched a hundred times with phone and even upgrade advisor but nothing happened. no new build update, no firmware update. nothing. and I didn't anniversary update message either.
    i'm not in the insider program.
    does anyone know what the problem is?
    how to fix it? (preferably without having to hard reset)
    Which country? Are you using wifi?
    You don0t need upgrade advisor, it's for Windows 8. You must only check Settings -> Updates
    Maziyar Mahdiyan likes this.
    08-18-2016 02:42 AM
  3. Chintan Gohel's Avatar
    hi.
    I have a lumia 950xl dual sim. unlocked
    after build 10586.218 I didn't get any update. I've cheched a hundred times with phone and even upgrade advisor but nothing happened. no new build update, no firmware update. nothing. and I didn't anniversary update message either.
    i'm not in the insider program.
    does anyone know what the problem is?
    how to fix it? (preferably without having to hard reset)
    you might need to try using insider program (in which case you choose release ring) or using windows device recovery tool
    08-18-2016 03:24 AM
  4. Maziyar Mahdiyan's Avatar
    you might need to try using insider program (in which case you choose release ring) or using windows device recovery tool
    after contacting support they told me the same thing, using WDRT,
    I did and finally it worked. thank god, thank them, and thank you my friend. ;)
    Chintan Gohel likes this.
    08-18-2016 05:04 AM
  5. Chintan Gohel's Avatar
    after contacting support they told me the same thing, using WDRT,
    I did and finally it worked. thank god, thank them, and thank you my friend. ;)
    So now you're on 14393.xx?
    08-18-2016 05:45 AM

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