1. david003's Avatar
    I just noticed the ability to mute a conversation in Messaging is gone after the last update. I used to be able to mute a conversation so it wouldn't make noise when a new message is received, but now the option seems to be gone.

    For conversations already muted, I can still see "This conversation is muted." at the bottom of the screen, but no ability to mute or unmute anymore.

    Is the option hidden somewhere? This was a really nice feature, so I can avoid getting woken up by spam messages.
    08-19-2016 06:35 AM
  2. david003's Avatar
    I also notice with the Messaging app, that I can no longer see what I'm typing. All but the top 1 pixel is covered by the pop-up keyboard. Argh.

    I'm using a Nokia Lumia 636 (like the 635, but with 1GB RAM).
    08-19-2016 06:48 AM
  3. david003's Avatar
    The problem is bigger than I thought. I think it's not that the Mute function is gone, it's that the bottom of the screen is cut off, in Messaging, and many other applications.

    Under System/About, it shows the resolution now:

    Screen resolution: 480x854
    App resolution: 480x854

    Whereas before, I'm pretty sure the App resolution was 480x800, to take into account the system buttons on the bottom of the screen (back/windows/search). This is bad.
    08-19-2016 11:37 AM
  4. Maurizio Troso's Avatar
    The problem is bigger than I thought. I think it's not that the Mute function is gone, it's that the bottom of the screen is cut off, in Messaging, and many other applications.

    Under System/About, it shows the resolution now:

    Screen resolution: 480x854
    App resolution: 480x854

    Whereas before, I'm pretty sure the App resolution was 480x800, to take into account the system buttons on the bottom of the screen (back/windows/search). This is bad.
    Try scaling screen in Settigs, never herad that in forum before
    08-19-2016 12:03 PM
  5. david003's Avatar
    Try scaling screen in Settigs, never herad that in forum before
    I tried changing the scaling, but it made no difference.

    I found if I switch to landscape mode, then the bottom isn't cut off and I can access the menu and I can see what I'm typing again. But in portrait mode, everything is cut off.
    08-19-2016 12:32 PM
  6. ads13's Avatar
    Mute conversation option is not hidden anywhere in build 1607 #AU .67...

    On which build you are?
    08-19-2016 12:49 PM
  7. david003's Avatar
    I'm on version "1607" OS build 10.0.14393.67.

    I'm thinking they screwed up the App Resolution for the Lumia 636 model.
    08-19-2016 12:56 PM
  8. ads13's Avatar
    I'm on version "1607" OS build 10.0.14393.67.

    I'm thinking they screwed up the App Resolution for the Lumia 636 model.
    Are you taking about this?

    https://s4.postimg.org/7x72lroy5/Ado...97ed455bcc.jpg
    08-19-2016 02:08 PM
  9. david003's Avatar
    Yes, that and more.

    Here you can see what I'm talking about:



    I can't access the Mute function, or the menu at all. And I can't even see what I'm typing since the on-screen keyboard covers it. Here I'm trying to type something, but I can't see it (except for the top 1 pixel of the first upper case letter).



    If I switch to landscape mode, suddenly I can access the menu and the Mute function again, and I can see what I'm typing.





    I think they must have messed up the "App Resolution" for the device, since it's listed in System/About as 480x854, when it should be 480x800, since the bottom 54 pixels are always taken up by the on-screen Navigation controls (you can see the screenshots themselves are 480x800).

    08-20-2016 01:35 AM
  10. ads13's Avatar
    I think its problem with 54px bottom margin on portrait mode.

    Wait for next Patch. Maybe they'll solve it..
    Chintan Gohel likes this.
    08-20-2016 12:47 PM
  11. yyz321's Avatar
    This is not very reassuring. I was thinking of moving over to Windows 10 Mobile from BB10 OS. I hope your issue is fixed soon.
    08-20-2016 02:21 PM
  12. julianmarvs_97's Avatar
    I have the exact same problem :-( I'm trying to reset my phone now if it helps but no success. :-( How do I revert to last windows 10 stable update?
    08-20-2016 10:20 PM
  13. RealtorTechGuy's Avatar
    To confirm I too still have Mute under context menu when I press and hold a message thread in the messaging app
    08-20-2016 11:58 PM
  14. david003's Avatar
    I don't think Windows 10 allows you to rollback a broken update. So we just have to wait for Microsoft to realize there's a problem and decide to fix it.

    The thread title isn't the best, since I think the problem is really with the resolution setting in the firmware (or something similar that affects it). The missing Mute function was just the first of several problems I noticed.

    Or you could do a factory reset and go back to Windows 8.1.
    08-21-2016 01:42 AM
  15. Chintan Gohel's Avatar
    This is not very reassuring. I was thinking of moving over to Windows 10 Mobile from BB10 OS. I hope your issue is fixed soon.
    to be clear, from all the posts that I have read in many threads, the issue only seems to be affecting the lumia 63x series such as 635, 638 etc.

    All other phone models such as the 640 or 950 are not affected by this
    Maurizio Troso likes this.
    08-21-2016 11:54 AM
  16. Chintan Gohel's Avatar
    I don't think Windows 10 allows you to rollback a broken update. So we just have to wait for Microsoft to realize there's a problem and decide to fix it.

    The thread title isn't the best, since I think the problem is really with the resolution setting in the firmware (or something similar that affects it). The missing Mute function was just the first of several problems I noticed.

    Or you could do a factory reset and go back to Windows 8.1.
    to go back you need to use windows device recovery tool installed on a pc
    A factory reset will reinstall the same OS, not take you back
    Maurizio Troso likes this.
    08-21-2016 11:55 AM
  17. david003's Avatar
    to go back you need to use windows device recovery tool installed on a pc
    A factory reset will reinstall the same OS, not take you back
    I didn't realize that. Sorry for the misinformation.
    08-22-2016 12:50 AM
  18. Chintan Gohel's Avatar
    I didn't realize that. Sorry for the misinformation.
    it's okay, no worries
    08-22-2016 01:37 AM
  19. Mark H4's Avatar
    I have two Lumia 635s. One has version 1511, the other was just updated to 1607. Both have screen and app resolution as 480 x 854. The 1607 update caused the text to be covered by keyboard in message app as described. 1511 is on build 10586.545 and text app has no problems.
    08-25-2016 06:55 AM
  20. Chintan Gohel's Avatar
    I have two Lumia 635s. One has version 1511, the other was just updated to 1607. Both have screen and app resolution as 480 x 854. The 1607 update caused the text to be covered by keyboard in message app as described. 1511 is on build 10586.545 and text app has no problems.
    that's an issue with the current AU for the 63x series
    Maurizio Troso likes this.
    08-25-2016 07:17 AM

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