1. Luca Tavaglione's Avatar
    Hi to all, i have a lumia 550 but i think is more related to windows 10 mobile than device itself, with all the apps i tried i can't play some video from apps since they don't load, metrotube told me after loading that t here is a problem with the video and to load up in webpage, is a bug of windows 10 mobile? The webpage aniway work fine but is very slow to load.

    Anniversary update solve the problem?

    thanks
    08-21-2016 06:29 AM
  2. Chintan Gohel's Avatar
    Have you tried using UC browser?
    08-21-2016 06:34 AM
  3. Luca Tavaglione's Avatar
    Have you tried using UC browser?
    no, but browser play video fine just a bit slow, i just don't understand why youtube apps don't load some videos
    08-21-2016 06:44 AM
  4. Chintan Gohel's Avatar
    no, but browser play video fine just a bit slow, i just don't understand why youtube apps don't load some videos
    how is your internet connection? By slow you mean the video starts to buffer?
    08-21-2016 11:16 AM
  5. Luca Tavaglione's Avatar
    how is your internet connection? By slow you mean the video starts to buffer?
    no i mean that the video start after a bit too much time, after that the video is smooth
    08-21-2016 12:32 PM
  6. Maurizio Troso's Avatar
    no i mean that the video start after a bit too much time, after that the video is smooth
    Go to Edge -> Settings and clean Cache and cookies, then reboot your phone
    08-21-2016 12:37 PM
  7. Luca Tavaglione's Avatar
    Go to Edge -> Settings and clean Cache and cookies, then reboot your phone
    okk i will try, but the reason that youtube apps won't play some videos what could be?
    08-21-2016 12:38 PM
  8. Maurizio Troso's Avatar
    okk i will try, but the reason that youtube apps won't play some videos what could be?
    After the cache cleaning, you'll get the answer. However, the slow internet connection on your phone is still under investigation
    Chintan Gohel likes this.
    08-21-2016 12:41 PM
  9. Luca Tavaglione's Avatar
    After the cache cleaning, you'll get the answer. However, the slow internet connection on your phone is still under investigation
    i think is not connection problem, i have a 20mb with wifi or lte with mobile, and i have the same problem on both
    08-21-2016 12:42 PM
  10. Maurizio Troso's Avatar
    i think is not connection problem, i have a 20mb with wifi or lte with mobile, and i have the same problem on both
    Nice, the edge needs a clean
    08-21-2016 12:57 PM
  11. Chintan Gohel's Avatar
    i think is not connection problem, i have a 20mb with wifi or lte with mobile, and i have the same problem on both
    some videos could be -not available for that region?
    08-21-2016 01:12 PM
  12. Luca Tavaglione's Avatar
    Nice, the edge needs a clean
    mmm, but i bought phone yesterday, is not a region problem because the video play on edge but not on apps
    08-21-2016 01:15 PM
  13. Chintan Gohel's Avatar
    mmm, but i bought phone yesterday, is not a region problem because the video play on edge but not on apps
    try to reinstall the apps then
    Maurizio Troso likes this.
    08-21-2016 01:44 PM

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