1. FAHMI BASSEM's Avatar
    Whenever I tap on "get preview builds" the message above shows up.
    my device is 930, running 8.1 update1

    I've registered for the insider program....
    09-01-2016 08:10 AM
  2. Maurizio Troso's Avatar
    Nope, doesn't work :(
    Try First upgrade via normal way.
    Remove insider apps, and exit program

    Then go to Store and download UpgraDE Advisor
    Follow on screen instructions
  3. Maurizio Troso's Avatar
    Whenever I tap on "get preview builds" the message above shows up.
    my device is 930, running 8.1 update1

    I've registered for the insider program....
    Exit that app and uninstall it!
    Then , enter phone settings-> Insider, choose your ring, exit, wait some minutes then go normally to Settings -> Updates -> Check

    Preview updates are send via usual Update button.

    If doesn't work, wait tomorrow and retry.

    PS: remember it works only on wifi
    09-01-2016 08:18 AM
  4. ven07's Avatar
    Remove the app > soft reset and try again..

    Also check if you're phone is unlocked (set to dev mode) (just in case)

    Edit: did not see that Maurizio got here before me :p
    Chintan Gohel likes this.
    09-01-2016 08:19 AM
  5. FAHMI BASSEM's Avatar
    Insider settings? I'm on 8.1
    09-01-2016 10:22 AM
  6. FAHMI BASSEM's Avatar
    Remove the app > soft reset and try again..

    Also check if you're phone is unlocked (set to dev mode) (just in case)

    Edit: did not see that Maurizio got here before me :p
    Nope, doesn't work :(
    09-01-2016 10:22 AM
  7. Maurizio Troso's Avatar
    Nope, doesn't work :(
    Try First upgrade via normal way.
    Remove insider apps, and exit program

    Then go to Store and download UpgraDE Advisor
    Follow on screen instructions
    09-01-2016 10:28 AM
  8. FAHMI BASSEM's Avatar
    I LOVE YOU!!!
    It is downloading!
    wondering why checking for updates didn't work?!?
    Chintan Gohel likes this.
    09-01-2016 10:33 AM
  9. Maurizio Troso's Avatar
    I LOVE YOU!!!
    It is downloading!
    wondering why checking for updates didn't work?!?
    Because from 8.1 users must be warned that's a major upgrade to a completely different o.s.
    FAHMI BASSEM likes this.
    09-01-2016 10:38 AM
  10. FAHMI BASSEM's Avatar
    Ok, my phone finished installing, but build 10586 (th2), I want build 14393 (AU).
    Tried using Advisor but shows my phone is up to date, Insider app still the same showing no builds for me :(

    Any ideas!?!
    09-01-2016 12:50 PM
  11. Maurizio Troso's Avatar
    Ok, my phone finished installing, but build 10586 (th2), I want build 14393 (AU).
    Tried using Advisor but shows my phone is up to date, Insider app still the same showing no builds for me :(

    Any ideas!?!
    Advisor is unuseful now, you already got 10, remove it. Wait a little then retry . And remove insider app, that's unuseful. You must use Phone -> Settings -> Insiders, nothing else! .
    Which carreir and brand your phonen got?
    FAHMI BASSEM likes this.
    09-02-2016 03:38 AM
  12. FAHMI BASSEM's Avatar
    How can I get into insider settings? I'm on build 10586 not RS....
    09-02-2016 06:06 AM
  13. Maurizio Troso's Avatar
    How can I get into insider settings? I'm on build 10586 not RS....
    I apologize, I read it now only. ... Yes, you need Windows Insider app and login

    Which carrier and brand you got?
    Chintan Gohel likes this.
    09-02-2016 06:14 AM
  14. FAHMI BASSEM's Avatar
    Unlocked Lumia 930 from Saudi Arabia.
    Chintan Gohel likes this.
    09-02-2016 06:47 AM
  15. Zulfigar's Avatar
    So, to kind of summarize as to what's happened (kind of incase someone else has this same issue, and wants to upgrade from 8.1 to Anniversary Update)

    1st - download Upgrade Advisor and run through the app to get signed up for Windows 10 Mobile then check for updates
    (Optional) - Uninstall Upgrade Advisor once you're on Windows 10 Mobile

    2nd - Download the Windows Insider app and sign in to be an Insider

    3rd - Join the Release Preview and that will take you to the Anniversary Update
    (Optional) - Uninstall the Windows Insider app as it is now part of the OS (Settings - Update & security - Windows Insider Program)
    09-02-2016 07:19 AM
  16. FAHMI BASSEM's Avatar
    whatsapp-image-2016-09-01-3.39.21-pm.jpeg

    I get this whenever I tap on "Get preview builds"
    Note that I've signed up to Insider program, and of course my 930 is supported.....
    09-02-2016 07:23 AM
  17. Chintan Gohel's Avatar
    Click image for larger version. 

Name:	WhatsApp Image 2016-09-01 at 3.39.21 PM.jpeg 
Views:	2 
Size:	94.6 KB 
ID:	130106

    I get this whenever I tap on "Get preview builds"
    Note that I've signed up to Insider program, and of course my 930 is supported.....
    so as a recap, you have the threshold build but not AU, you've tried insider app but it still isn't giving any builds

    Lets try with insider app again - soft reset your phone and go back to insider and try again
    select the alternate logon shown in the screenshot and select release ring if you reach that stage
    If it still doesn't work, leave the insider program from the app and then in settings check for updates again
    Confirm that date, time, time zone and region are correct
    09-02-2016 08:25 AM
  18. ven07's Avatar
    Confirm that date, time, time zone and region are correct
    this can really mess things up so make sure it's correct
    Maurizio Troso likes this.
    09-02-2016 08:50 AM
  19. FAHMI BASSEM's Avatar
    and it just worked, looks like it takes some time to register new insiders!!

    thank you all for your awesome help!!
    09-03-2016 01:14 PM
  20. Chintan Gohel's Avatar
    and it just worked, looks like it takes some time to register new insiders!!

    thank you all for your awesome help!!
    on pc it can take a day for the pc to register that there's a new build while for phone it is usually pretty instant - guess the delays have come on over to phones too
    09-04-2016 01:15 PM

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