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04-12-2017 04:04 AM
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  1. Martin Struyk's Avatar
    I did a reset to original factory settings twice. it does not change.
    03-20-2017 04:43 AM
  2. Martin Struyk's Avatar
    Are there more with this problem? that Whatsapp and facebook and a lot of apps dont work after last update?
    03-20-2017 05:31 AM
  3. ArnieT's Avatar
    Hi everyone,


    I have a question related to KB4010672 (OS Build 14393.729) and KB4013429 (OS Build 14393.953). I have L920 (Interop to L640) and L925 (Interop to L930) and since .729 I suffer from disconnection from wifi at home. I expected to have it fixed by applying .953 build, but no avail. Both mobiles connect and work flawlessly, but after both mobiles are let alone for couple of hours, they disconnect from the wifi and the tile says "No Internet". Oddly enough, my L950 does not suffer from this behavior at all. I tried the hard reset on L920 (but not WDRT), but it didn't do anything.

    Does anyone have any idea what might be the reason? Many thanks in advance.
    03-20-2017 08:00 AM
  4. bewwbs's Avatar
    Same issue here. After update to 14393.953, majority of the apps won’t start and are stuck in the loading screen. (Including WindowsCentral =) Reset and restated the device softly, hardly, sideways and in Finland. Uninstalled, reinstalled, over- and underinstalled but no luck. One thing I have not tried is trying to update the device to 15061.0 preview. Can it be anything positive? Or should I roll it back to whatever version restore tool allows me to (and update it right before the latest stable?)

    There are some similar threads in the forums, but there is no answer as well...

    thx in advnce
    AbhiWindows10 likes this.
    03-20-2017 05:01 PM
  5. SpinalRemains's Avatar
    I too have this problem. Also after a hard reset like you. Apps that I paid for no longer work.

    L950 non insider 14393.953
    03-20-2017 08:57 PM
  6. PeregrineSlim's Avatar
    It would be good to have some official notification from Microsoft that people with only 8 MB of system memory are now out of luck with regards to receiving updates due to storage limitations, if that is indeed the case?
    03-20-2017 11:05 PM
  7. zocster's Avatar
    Anybody got this? https://support.microsoft.com/en-us/...date-kb4015438

    Should bring OS to March 20, 2017—KB4015438 (OS Build 14393.969)
    03-21-2017 01:35 AM
  8. garisa's Avatar
    For what I can tell, it is normal that after an update you cannot use all your apps. You just need to wait, to leave the phone for free minutes, for everything to come into it's place. Maybe you tried to uninstall an app while it was "coming to it's place"...

    Not to get me wrong, I agree this is an issue Microsoft should work on! I'm just telling that it seems to me that we have to be patient after an update.

    If your apps no longer appear to be purchased in the Store, just wait for a while, even until tomorrow. When I installed Windows 10 on my laptop recently, it was shouldn't me the Buy button at an app which I have l had already purchased. It another example, when I bought a game for my mom, it tool entire day until the Store realized that the game was bought, and until it delivered me the full version of the game.

    Hope they'll fix these "tiny" issues with the Store...

    It would be good to have some official notification from Microsoft that people with only 8 MB of system memory are now out of luck with regards to receiving updates due to storage limitations, if that is indeed the case?
    Too bad if that is really the case. I don't see why haven't they made it possible for these issues to use the storage from SD card, especially since these update can get pretty big.

    Sent from mTalk on Windows 10 phone
    03-21-2017 04:14 AM
  9. Rinsun's Avatar
    Anybody got this? https://support.microsoft.com/en-us/...date-kb4015438

    Should bring OS to March 20, 2017—KB4015438 (OS Build 14393.969)
    Yes I got this on my laptop .It is not available for mobile.
    zocster likes this.
    03-21-2017 05:01 AM
  10. Rinsun's Avatar
    It would be good to have some official notification from Microsoft that people with only 8 MB of system memory are now out of luck with regards to receiving updates due to storage limitations, if that is indeed the case?
    I am not facing any problem till now in my Lumia 535 which has 8 GB internal storage.
    03-21-2017 05:06 AM
  11. unichips's Avatar
    Yes that showed up initially on my phone too in the blank space in yellow letters.
    Edit - It went after a soft reset and the blank space appeared.
    I didn't even need a soft reset. I just force-closed the Settings app (long-hold the back button and swipe away the task) and checked again. The message was gone.
    03-21-2017 06:14 AM
  12. Rinsun's Avatar
    I didn't even need a soft reset. I just force-closed the Settings app (long-hold the back button and swipe away the task) and checked again. The message was gone.
    The notification on my phone did not go after closing the Settings app like you say. There was a ' Resuming....' in start screen too. So I did the soft reset.
    03-21-2017 06:33 AM
  13. BobAtPitt's Avatar
    After the update, I am unable to launch Store on my Lumia 640XL DS. Any fix for the same? I have already done the Soft Reset couple of time with no result
    Same here, but I have Lumia 950 XL. When it tries to show the main page (in the Store app), it is replaced by a "Just a moment..." spinning dialog, then goes to an error page, saying "The Internet is needed here" and gives me an error code and a feedback link. When I click the link, it asks me to sign in with my Microsoft account. I click the account and then "Proceed" (or "Accept"?) and it gives me a black page (standard nav bar on bottom). Never returns from that. I don't have a SIM card in this phone, but WiFi is turned on and connected. This is why I'm now on Android. If it wasn't for Continuum, I would have deep-sixed this by now...
    03-21-2017 01:54 PM
  14. SpinalRemains's Avatar
    Same here, but I have Lumia 950 XL. When it tries to show the main page (in the Store app), it is replaced by a "Just a moment..." spinning dialog, then goes to an error page, saying "The Internet is needed here" and gives me an error code and a feedback link. When I click the link, it asks me to sign in with my Microsoft account. I click the account and then "Proceed" (or "Accept"?) and it gives me a black page (standard nav bar on bottom). Never returns from that. I don't have a SIM card in this phone, but WiFi is turned on and connected. This is why I'm now on Android. If it wasn't for Continuum, I would have deep-sixed this by now...

    I had the exact same issue and was going insane. ATT L950.

    What I did, as suggested by another user, was to use WDRT from laptop. I did that and my 950 went back to an old version but was still radically broken. From that point in the store (spinning wait), I went to start and then update settings. I updated to the OS in question (14393.953) from that point and now my device works properly. All apps work and all apps are downloadable. Some apps will still stay "install" from the store even after I have installed them, but they were downloaded, installed and work.

    The WDRT rollback and then update did fix my device.
    03-21-2017 07:10 PM
  15. PeregrineSlim's Avatar
    Interesting. My problem is that a heck of a lot of MS supplied apps that I don't use are in the system memory and can't be moved. When I initially bought the phone most of this 'bloatware' was not on it.
    03-21-2017 11:23 PM
  16. Rinsun's Avatar
    I spoke too soon that I wasn't having problems after this update .The startscreen started becoming black and the phone non responsive ,not respondind to a soft reset or turning power off.So I went for a hard reset and now I have non updating Mail and Calendar tiles .
    I do not want to go for a WDRT again right now .
    03-22-2017 01:59 PM
  17. Milan Aleksic's Avatar
    I have some problems whit camera flash and photos lumia 640 lte, windows 10. 14393.953 How to reset camera and photos app to default. My problems it's first picture with flash or automatic(flashed), it's so dark, another taked puctire it's ok, and, again, again... Without flash it's super, but first with flash, very dark, and in photos app some picture it's not create, it's blank... Any solution, hard reset it's last? How to reset camera to default? I try on other camera app(proshot classic) it's same! Thanks
    Update today my phone, and f. reset, same problem, only on 4:3 picture ratio, on 16:9, no problem. Strange
    Last edited by Milan Aleksic; 03-23-2017 at 03:51 PM.
    Renglal Joute likes this.
    03-23-2017 09:40 AM
  18. Renglal Joute's Avatar
    When will the store issue be fixed?:(
    03-23-2017 11:27 AM
  19. aimulaidni's Avatar
    I updated to .953 two days back. I've noticed that my emails don't show up as notifications anymore unless I'm on cellular data. If it's on wifi, I have to manually open the app and sync the account to check for any new mails. It's pretty annoying.
    03-28-2017 02:51 PM
  20. aimulaidni's Avatar
    I updated to .953 two days back. I've noticed that my emails don't show up as notifications anymore unless I'm on cellular data. If it's on wifi, I have to manually open the app and sync the account to check for any new mails. It's pretty annoying.
    Nvm, I think a soft reset fixed it.
    03-28-2017 04:10 PM
  21. bprashant19's Avatar
    Hey guys,

    So since all the old devices will not be getting creators update, can someone tell me how can I get it on my Lumia 635 when it is released for production builds?
    04-07-2017 01:51 PM
  22. faisalbaba's Avatar
    Hey guys,

    So since all the old devices will not be getting creators update, can someone tell me how can I get it on my Lumia 635 when it is released for production builds?
    Which os version you are running

    Sent from mTalk
    bprashant19 likes this.
    04-07-2017 01:59 PM
  23. bprashant19's Avatar
    i'm running Windows 10 anniversary update 14393.953.
    04-07-2017 03:43 PM
  24. faisalbaba's Avatar
    i'm running Windows 10 anniversary update 14393.953.
    You can install creator update.open settings>update and security >open windows insider program then join insider program,choose fast ring then go to phone update,click on check for update wait for few minutes.you will get update but I think you wait for official announcement because there are some issues with existing build

    Sent from mTalk
    04-07-2017 10:59 PM
  25. bprashant19's Avatar
    You can install creator update.open settings>update and security >open windows insider program then join insider program,choose fast ring then go to phone update,click on check for update wait for few minutes.you will get update but I think you wait for official announcement because there are some issues with existing build

    Sent from mTalk
    thanks for the reply.

    I was previously an insider but left the program because of bugs. I've been following it for some time and wanted to avoid it. Hence I asked if there was a registry hack or some other way to get production builds once they are released.
    04-08-2017 02:54 PM
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