1. Meszaros Mate's Avatar
    I use a phone (640 XL) which has 1 GB RAM and the new Beta and old messenger application do not work at all because require 2GB of ram , same at facebook app too.. Can anyone tell me on win 8.1 still working Messenger properly ?
    10-27-2016 04:47 AM
  2. abhishek singh21's Avatar
    messenger for windows phone 8.1 is unsupported, since the launch of the UWP app. Facebook has also updated the minimum hardware requirements of the app taking it to 2gb ram as they found out that lowmemory was causing multiple issue on the app. i cant confirm the current performance of the apps on WP 8.1 but as the platform is now unsupported you can face such instability
    10-27-2016 09:34 AM
  3. Meszaros Mate's Avatar
    Thank you you're answer, still it is such a shame , should I just buy a new phone (?) .. Deleted both apps ( Face and Messenger) and now I'am suffer of Microsoft Edge browser to open every single time to view a new message... SAD :(
    10-27-2016 10:54 AM
  4. abhishek singh21's Avatar
    in my honest opinion if you are fed up with windows phone for now , you should strongly consider moving to ios or android instead to upgrading to a premium windows phone device as stability and optimization issues with currently ongoing app gap will again bother you.
    10-27-2016 11:02 AM
  5. Meszaros Mate's Avatar
    Yes , I will consider that. Thanks for help
    abhishek singh21 likes this.
    10-27-2016 11:06 AM
  6. Sedp23's Avatar
    Facebook themselves never said anything about the 2gb ram requirement. If it really was a requirement it wouldnt let u download the app and would give u a message saying your device isnt supported for this app like it does for other apps. I think the 2gb requirement is a bug because it still lets u install it and the beta has no mention of a 2gb requirement.

    Eitherway im on a 640 xl as well and messenger works fine for me its works more reliably than the main facebook app..

    my opinion tho

    Sent from mTalk
    10-27-2016 11:08 AM
  7. Meszaros Mate's Avatar
    Well, I do not know honestly. But if there is a bug you said, why they are not fixing it ? when i opened the messenger app on win10 could not logging in, the screen was not moving /rolling at all. But still interesting that on my laptop which is also windows 10 plat the messenger is working fine and good, without problems
    10-31-2016 11:59 AM
  8. daimv's Avatar
    There is a bug with facebook apps that makes the app stop responding to input. You could have gotten that. We are all waiting for a fix, right now it seems the only way to fix it is to restart the phone.
    You can use the in-app bug reporting/feedback option to report it to facebook, as ore people doing so will put pressure on them to fix it.
    Meszaros Mate likes this.
    10-31-2016 05:40 PM

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