1. Mark F24's Avatar
    I see a couple of posts recently with this, I tried to enroll in Insider from 14393.221 and this showed up after the reboot...at first WDRT didn't recognize it, then I did a soft reset with it plugged in and it worked.

    Should I expect this more frequently?

    wp_20161104_05_55_50_pro.jpg
    11-04-2016 05:53 AM
  2. Nurse Ratched's Avatar
    It happened to me after update a few weeks ago. I read somewhere it has something to do with Device encryption setting. I have it on off these days and I dont have problems with that anymore.
    11-04-2016 04:44 PM
  3. gordonfink's Avatar
    can you still use the phone?
    11-04-2016 06:00 PM
  4. Mark F24's Avatar
    It happened to me after update a few weeks ago. I read somewhere it has something to do with ‘Device encryption’ setting. I have it on off these days and I don’t have problems with that anymore.
    You know, I have selected encryption lately ;) I'll keep that in mind
    11-04-2016 06:38 PM
  5. Mark F24's Avatar
    can you still use the phone?
    Yes. When I first connected it to my PC with WDRT open, it did not recognize it, while connected I did a soft reset, (Vol Dn/PWR) and then it recognized it and I did a restore. I don't this there is a choice when this happens.
    11-04-2016 06:40 PM
  6. nate0's Avatar
    I had this happen on my tablet the other day. Had to look up the bitlocker key to boot back into it. It is part of the encryption, but I'm not exactly certain what triggers it. I believe it ties into several things secure boot/partitioning/bitlocker encryption.

    Sent from mTalk
    11-04-2016 07:19 PM
  7. Mark F24's Avatar
    I had this happen on my tablet the other day. Had to look up the bitlocker key to boot back into it. It is part of the encryption, but I'm not exactly certain what triggers it. I believe it ties into several things secure boot/partitioning/bitlocker encryption.

    Sent from mTalk
    But on the phone I can't see where there would be a way to enter a key had I looked for one.
    11-04-2016 08:32 PM
  8. nate0's Avatar
    But on the phone I can't see where there would be a way to enter a key had I looked for one.
    My tablet has a USB c port and it supports otg. I hooked up my usb C to usb A otg cable with a hub, keyboard and mouse. This allowed me to make the entries...Not sure if you could with your phone, but next time it happens you could try if needed.

    Sent from mTalk
    11-05-2016 02:22 AM
  9. realwarder's Avatar
    Please report this in the Feedback Hub - with detail. Then Microsoft should fix it over time. Thanks.
    11-05-2016 03:47 PM

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