1. terra's Avatar
    Hi All

    Having syncing issues between Gmail on the web, and the outlook mobile app.

    I delete emails from the phone( mobile app), they do not delete from the Gmail web interface.

    When I delete from the web interface, they delete from the phone.

    The mobile app is set to: "As Items Arrive"

    Any thoughts as to why, syncing is not up to date from phone to web?

    thx in advance
    11-29-2016 10:01 AM
  2. spicypadthai's Avatar
    Does manually syncing from the phone delete from the web? Have you tried deleting the account on the phone and then adding it again?
    11-29-2016 10:56 AM
  3. terra's Avatar
    Manual syncing is no help.
    Tried the deleting and recreating.
    Right now, everything is ok, as i fixed everything manually.
    I'm waiting for some emails to start coming in, to do some testing.
    11-29-2016 03:25 PM
  4. terra's Avatar
    forgot to mention, it only happens on 1 gmail acct. the others sync fine.
    I'll follow the other gmail accts. more closely, to make sure.
    11-29-2016 03:34 PM
  5. terra's Avatar
    seems to be working, but i have to do a full refresh on the web page, to match the phones acct.
    12-02-2016 01:23 PM

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