1. MarkRae's Avatar

    I have a OneDrive account which I use for sharing files between various devices, including a desktop still running Windows 7, a laptop running Windows 10 and a Microsoft Lumia 950 running the latest Windows 10 mobile.

    The problem is with the mobile. E.g. if I create a text file on, say, Windows 7 and save it to OneDrive, I can open it on the mobile file. However, the mobile opens it read-only in Microsoft Word. If I then modify the contents on the Windows 7 machine, the update does not get synced to the mobile device - it still displays the original contents of the file, even though the file's metadata show the later last modified date and time.

    It's like Word is keeping a cached version somehow, which is just plain daft!

    Is this because the text file is being opened on the mobile device with Microsoft Word? I can't see how.

    Any assistance gratefully received.

    11-29-2016 11:37 AM
  2. TechFreak1's Avatar
    Try turning the phone off and on, do a battery pull or do a soft reset.

    Lately I have had issues with things not saving and doing the above bar the battery pull on my L930 helped.

    I admit not ideal, have a go and let us know how get on.
    11-29-2016 12:52 PM
  3. MarkRae's Avatar
    Thanks for the reply. I'm afraid that made no difference... :-(
    12-01-2016 06:13 PM

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