I have had a mare of a time trying to get backup/restore to work properly on two different versions of W10M.
Before updating to 10586.494 (I'm not clear which version # from but it was anniversary) I made a backup. On booting I entered my MS a/c and got a list of backups to restore (I selected the latest) after entering my verification code I ended up in a loop where Windows kept complaining it couldn't connect to a network even though it was connected to wifi and mobile data fine. This went on for several days - I started a thread about it.
I noticed that another update was available 14393.448 so updated to that, set my phone up the way I like it and did a backup.
Stupidly just to test it, I reset my phone to see if the backup worked. After entering my MS a/c details the message searching for backups... comes up but then it goes straight to one-drive setup without offering a restore choice.
I have tried a couple of times and never get a chance to restore the backup - it is in the one-drive backup list when I check that .
During the several attempts at backup/restoring I have occasionally noticed a couple of oddities.
Sometimes selecting "Backup now" the busy circle would spin briefly then nothing - no backup was made. Trying again usually worked.
At the moment, if I select "More Options" in backup and select "Go to onedrive.com" to view the available backups a message box pops up saying I need to install an app for this task and would I like to search for one in the store?
If I select yes it goes to the Store, next to the hamburger option it says HTTP and offers a list of apps which appear mostly download type of apps or some such - none of which are MS.
Edge and one drive are already installed, so I don't get what's going on.
Any ideas?
Before updating to 10586.494 (I'm not clear which version # from but it was anniversary) I made a backup. On booting I entered my MS a/c and got a list of backups to restore (I selected the latest) after entering my verification code I ended up in a loop where Windows kept complaining it couldn't connect to a network even though it was connected to wifi and mobile data fine. This went on for several days - I started a thread about it.
I noticed that another update was available 14393.448 so updated to that, set my phone up the way I like it and did a backup.
Stupidly just to test it, I reset my phone to see if the backup worked. After entering my MS a/c details the message searching for backups... comes up but then it goes straight to one-drive setup without offering a restore choice.
I have tried a couple of times and never get a chance to restore the backup - it is in the one-drive backup list when I check that .
During the several attempts at backup/restoring I have occasionally noticed a couple of oddities.
Sometimes selecting "Backup now" the busy circle would spin briefly then nothing - no backup was made. Trying again usually worked.
At the moment, if I select "More Options" in backup and select "Go to onedrive.com" to view the available backups a message box pops up saying I need to install an app for this task and would I like to search for one in the store?
If I select yes it goes to the Store, next to the hamburger option it says HTTP and offers a list of apps which appear mostly download type of apps or some such - none of which are MS.
Edge and one drive are already installed, so I don't get what's going on.
Any ideas?