12-15-2016 10:21 AM
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  1. PauloP's Avatar
    I haven't contacted the tech support. I'm pretty sure there's nothing that can be done by now. The data is not on my OneNote files, it's not on my OneDrive Trash Bin. It's lost for good.

    From now on I'll just change my way of storing notes.

    I've just created a folder on my e-mail in which I'll store all 'notes' via e-mails sent to myself. Using a rule that directs e-mails with '[quicknote]' to that folder, I'll have a proper secure way of storing all my important data (I'm using two-step verification, so I guess that my security is assured). It's not perfect, but that's the way we all should live under Windows Mobile. I can't just spend another 500 dollars on a new phone right now.
    12-13-2016 09:57 AM
  2. Rosebank's Avatar
    I cant believe this function is broken for me, I was really benefiting from its use, but still nothing syncs, really irritating.
    12-13-2016 11:30 AM
  3. mattiasnyc's Avatar
    I haven't contacted the tech support. I'm pretty sure there's nothing that can be done by now. The data is not on my OneNote files, it's not on my OneDrive Trash Bin. It's lost for good.
    You shouldn't make that assumption. Further more, contacting tech support should have been the first thing to do.

    From now on I'll just change my way of storing notes.

    I've just created a folder on my e-mail in which I'll store all 'notes' via e-mails sent to myself. Using a rule that directs e-mails with '[quicknote]' to that folder, I'll have a proper secure way of storing all my important data (I'm using two-step verification, so I guess that my security is assured). It's not perfect, but that's the way we all should live under Windows Mobile. I can't just spend another 500 dollars on a new phone right now.
    Data isn't properly backed up unless it's in two-three different places using different systems of backing up. Sucks to learn that the hard way.
    12-13-2016 10:45 PM
  4. Rosebank's Avatar
    FIXED ** At long last, I spent an entire day on this yesterday and finally got it to work and sync, I was able to save work to the onedrive server and using the ONLINE VERSION of ONENOTE (as an intermittent medium/stepping stone) I was able to determine that work saved via the phone was being saved to the server as it would pop up on the ONLINE VERSION of onenote. The problem was the file was not then being synced from the server to the other devices, This I could not work out.
    I decided to clear the cache for the App and I noticed a little feature I have never seen before, RESET APP, see pic, I pressed this and it cleared the pipline so to speak and the files were immediately downloaded from the server to the Laptop. Something was stopping this gateway but the RESET APP has cleared the issue.
    Goto bottom left and type APPS into Cortana, up pops Apps and Features, goto onenote and press Advanced option then Reset the APP.
    Finally I have Onenote back again. :-)
    on1.jpg

    on2.jpg
    Shamshi-Adad likes this.
    12-15-2016 07:11 AM
  5. mattiasnyc's Avatar
    Awesome! Thanks so much for sharing the solution! :-)
    Rosebank and Shamshi-Adad like this.
    12-15-2016 10:21 AM
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