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12-15-2016 10:21 AM
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  1. Rosebank's Avatar
    Anyone else having this issue?
    12-11-2016 10:20 AM
  2. Shamshi-Adad's Avatar
    My ICON syncs fine and so does my S7edge.Are you able to upload a file to your OneDrive? That'd prove you're logged in ok.
    Peace. Alan
    Galaxy S7Edge [MM6.0.1] Full Dresser
    Lumia ICON [Win10M 14977.1000] Sportster
    Even when I lose, I win.
    Rosebank likes this.
    12-11-2016 11:32 AM
  3. Rosebank's Avatar
    Its been working fine until about 1 week ago or so, I can upload to onedrive and that syncs no issue, but just as I was starting to use onenote more it no longer syncs, work saved on one device pops up no problem but only on that device, I have bills on my laptop I placed into onenote but these don't sync with my 950 like they used to? Very annoying, I was enjoying the feature and it was very handy. Tried today with my phone, created a new document and it never synced with the laptop but it is there if I log out then back in again via the phone. ALL settings are correct.
    Last edited by Rosebank; 12-11-2016 at 03:06 PM.
    12-11-2016 12:12 PM
  4. Shamshi-Adad's Avatar
    Its been working fine until about 1 week ago or so, I can upload to onedrive and that syncs no issue, but just as I was starting to use onenote more it no longer syncs, work saved on one device pops up no problem but only on that device, I have bills on my laptop I placed into onenote but these don't sync with my 950 like they used to? Very annoying, I was enjoying the feature and it was very handy. Tried today with my phone, created a new document and it never synced with the laptop but it is there if I log out then back in again via the phone. ALL settings are correct.
    You know how to 'manually' sinc right? Try it both ways: a doc from 950 to laptop and then a doc from laptop to 950.

    Peace. Alan
    Galaxy S7Edge [MM6.0.1] Full Dresser
    Lumia ICON [Win10M 14977.1000] Sportster
    Even when I lose, I win.
    Rosebank likes this.
    12-11-2016 12:18 PM
  5. Rosebank's Avatar
    On the Laptop side, the Heading display just says Syncing, it used to say "synced" once finished. See pic.
    I have tried sync this notebook and sync ALL notebooks, nothing helps. :-(.jpg
    12-11-2016 12:44 PM
  6. Shamshi-Adad's Avatar
    On the Laptop side, the Heading display just says Syncing, it used to say "synced" once finished. See pic.
    I have tried sync this notebook and sync ALL notebooks, nothing helps. :-(Click image for larger version. 

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    I think you are finally in the OneNote soup.
    Don't know if you've ever noticed, but Windows Store comes out with an update for OneNote or OneDrive AT LEAST every 3 days. The bugs seem to hit the 950 and 950 XL(s) mainly.
    Are you running "Windows Insider"?

    Peace. Alan
    Galaxy S7Edge [MM6.0.1] Full Dresser
    Lumia ICON [Win10M 14977.1000] Sportster
    Even when I lose, I win.
    Rosebank likes this.
    12-11-2016 12:55 PM
  7. Rosebank's Avatar
    Thanks, :-) , No I am on production builds on both devices, good point, I will check the store for an update, that never crossed my mind.
    Shamshi-Adad likes this.
    12-11-2016 01:09 PM
  8. Shamshi-Adad's Avatar
    Thanks, :-) , No I am on production builds on both devices, good point, I will check the store for an update, that never crossed my mind.
    Good Luck, my friend.

    Peace. Alan
    Galaxy S7Edge [MM6.0.1] Full Dresser
    Lumia ICON [Win10M 14977.1000] Sportster
    Even when I lose, I win.
    Rosebank likes this.
    12-11-2016 01:11 PM
  9. Rosebank's Avatar
    You were right, there was an update, I will update and reboot both devices and see where I am then. :-)

    EDIT> Fail :-( I have updated and rebooted both devices, I have disabled auto sync and then manually synced both devices, but the sync stays stuck on "syncing"... some sort of glitch we have here?
    might just switch to WORD and save to onedrive instead, so far direct saving to onedrive has not let me down...... haha yet.
    Last edited by Rosebank; 12-11-2016 at 01:49 PM.
    12-11-2016 01:34 PM
  10. mattiasnyc's Avatar
    I just tested it on my 950, and a note I created as a test a while ago was synced online, and after I modified it my 950 correctly updated the text.

    Any specific steps for reproducing the error you're seeing that you can list?
    Rosebank likes this.
    12-11-2016 01:55 PM
  11. Rosebank's Avatar
    Here is the list:-
    1. nothing syncs between any devices. :-)

    I have tried WORD and direct saving to onedrive, that is working perfectly. Hopefully onenote sorts itself out asap, I was beginning to depend on it.
    12-11-2016 02:36 PM
  12. mattiasnyc's Avatar
    Ok, well here's a solution:

    1. it syncs for me. ;-)

    Sorry for being facetious, but in order to better assist it really is better to clearly point out the steps. It syncs for me the way I described it, but if I can follow some steps that you share and find that it doesn't work for me either - or that it works - then we've gotten further to identify the problem.
    Rosebank and Shamshi-Adad like this.
    12-11-2016 02:57 PM
  13. Rosebank's Avatar
    I hear you, I feel I have detailed the issue clearly enough in my opening few posts and autosync should be just that, as I say it was working fine until a week ago or so but nothing is duplicated (synced) BUT.... anything you save ON THAT DEVICE is there when you close then re-open onenote, that can be the phone or the laptop, but the 2 devices are not synced, changes made to one don't reflect on the other.
    For example, I could have onenote open on both devices, (before it stopped working) I could make changes on the phone and watch those changes take place in front of me on the laptop, but now nothing happens, chages made on the phone remain changes made on the phone but don't change or update on the laptop and vice versa.
    From what I can see the syncing process is either hanging or halted? The screenshot I posted earlier is the thing that I noticed, it would normally say syncing for 5 to 10 seconds Max then everything would sync and that message would go away, but now its just is stuck trying to sync.
    12-11-2016 03:04 PM
  14. mattiasnyc's Avatar
    I hear you, I feel I have detailed the issue clearly enough in my opening few posts and autosync should be just that,
    Yeah, sorry, it wasn't obvious to me because I'm relatively new to W10M.

    For example, I could have onenote open on both devices, (before it stopped working) I could make changes on the phone and watch those changes take place in front of me on the laptop, but now nothing happens, chages made on the phone remain changes made on the phone but don't change or update on the laptop and vice versa.
    Perfect; that was exactly the type of example I needed to read to "get it".

    I just took that previous note that synced, opened it on my phone and on my desktop, wrote on the phone, and it synced fine on my desktop. I then did it the reverse direction by adding to what I had written on the Desktop, and phone synced close to realtime. Then I tried a new "page" just to make sure it wasn't an issue with only newer pages, and that worked as well.

    For reference:

    Lumia 950, official production build
    Win 7 Pro, 64-bit
    Mozilla Firefox, v 49.0.2

    Is there any particular type of content of fonts or anything you're including, something else that I can try to verify?
    Rosebank and Shamshi-Adad like this.
    12-11-2016 03:41 PM
  15. Rosebank's Avatar
    Hi, Thanks, its all basic text input to onenote, in fact all the notes have been basic format/default input. Thanks for your input, I am fairly new to W10m too but used to windows on the Computer side.
    I honestly feel this is one of them intermittent glitches that will just disappear sometime soon. The manual Sync option (not working) tells me there is something wrong with the Sync as a whole.
    This option or function suddenly stopped working, I was on production build .448 on both devices when it stopped working, I am now on .479 on the laptop and .448 on the L950, perhaps when the L950 gets the Dec13th update I will get some progress on this, I have a workaround just now using Word and onedrive so I am not too bothered. Just annoying when your in the habit of using it.
    12-11-2016 04:07 PM
  16. mattiasnyc's Avatar
    I guess I would try restarting all connected devices, and logging out/in to your account... Annoying that it isn't working.
    12-11-2016 04:40 PM
  17. Shamshi-Adad's Avatar
    I guess I would try restarting all connected devices, and logging out/in to your account... Annoying that it isn't working.
    While your at it, Rosebank, why don't you check your remaining gigs on your account, just for thoroughness.
    Peace. Alan
    Galaxy S7Edge [MM6.0.1] Full Dresser
    Lumia ICON [Win10M 14977.1000] Sportster
    Even when I lose, I win.
    Rosebank likes this.
    12-12-2016 09:40 AM
  18. Rosebank's Avatar
    While your at it, Rosebank, why don't you check your remaining gigs on your account, just for thoroughness.
    Peace. Alan
    Galaxy S7Edge [MM6.0.1] Full Dresser
    Lumia ICON [Win10M 14977.1000] Sportster
    Even when I lose, I win.
    Remaining gigs? forgive me I don't understand this terminology lol I am UK-Scotland :-)
    Do you mean Data allowance? UNLIMITED lol
    Shamshi-Adad likes this.
    12-12-2016 06:56 PM
  19. Shamshi-Adad's Avatar
    Remaining gigs? forgive me I don't understand this terminology lol I am UK-Scotland :-)
    Do you mean Data allowance? UNLIMITED lol
    That's exactly correct.

    Peace. Alan
    Galaxy S7Edge [MM6.0.1] Full Dresser
    Lumia ICON [Win10M 14977.1000] Sportster
    Even when I lose, I win.
    Rosebank likes this.
    12-12-2016 06:59 PM
  20. PauloP's Avatar
    MAN, I'M MAD!!!!!!

    I tried to perform a hard reset on my Lumia 950 DS (which was running the official AU software) in order to solve a rebooting issue I had.

    After restoring my backup, I noticed I've lost all my recent One Note activity (2 month old notes), with really important information stored!!!!!!!!!

    Sorry, but this was all I needed to jump off this WM ridiculous boat.

    I was hanging basically because of the camera, but that was it. It's not a smartphone. It's literally a dumb phone.

    This is simply inexcusable.

    What a bunch of m*rons must be working at WM development right now.
    Rosebank, Shamshi-Adad and wgrs like this.
    12-12-2016 07:45 PM
  21. Rosebank's Avatar
    Can you Access onenote from another device, the Data (I think and I hope) is still there on the server.
    12-12-2016 08:31 PM
  22. PauloP's Avatar
    Unfortunately, it isn't.

    Accessing my One Drive Documents' folder through my PC shows two One Note files, but none has my recent notes.

    Anyway, thanks for your attention. But this is simply too much for me. I am definitely buying some other platform's phone as soon as I have the chance.
    12-12-2016 08:48 PM
  23. mattiasnyc's Avatar
    MAN, I'M MAD!!!!!!

    I tried to perform a hard reset on my Lumia 950 DS (which was running the official AU software) in order to solve a rebooting issue I had.

    After restoring my backup, I noticed I've lost all my recent One Note activity (2 month old notes), with really important information stored!!!!!!!!!
    Where was your backup and how was the information initially backed up?

    Accessing my One Drive Documents' folder through my PC shows two One Note files, but none has my recent notes.
    What were the creation dates for the files you still see and for the files you lost?
    12-12-2016 11:00 PM
  24. PauloP's Avatar
    Where was your backup and how was the information initially backed up?



    What were the creation dates for the files you still see and for the files you lost?
    I honestly can't tell where it was being backed up. I just used it in the same way I've been using since my old Symbian devices. I used two different Lumias before this 950 and always got my notes sync'd.

    I don't see any of my notes saved in 2016, to be honest.
    12-13-2016 06:28 AM
  25. mattiasnyc's Avatar
    Hmmmm.... odd.

    What did tech support say?
    12-13-2016 07:31 AM
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