1. crg28's Avatar
    I have been having problems login into my outlook and MS account from my 950XL. All of a sudden after latest non insider update, my MS account services are no longer accessible...it keeps asking me to enter my MS acct....I do and nothing happens....it keeps asking me again....same with OUTLOOK. I resolved outlook by erasing the outlook acct (same as my MS account) and setting it up again. But the MS account is not working.

    Now I am trying to hard reset the damn phone and it needs my MS accout to reset.....I keep entering my PW and getting the same BS as before....I cant reset this piece of crap cause it needs my MS account....but I cant login to my MS account.....i'm about to throw this thing against the wall....please help
    12-18-2016 11:12 PM
  2. Tejas Javery's Avatar
    1. Clam down.
    2. It is not just you who has been having issues with this update.
    3. The most common problem everyone has been reporting is that their network broke.
    4. Maybe that is your case too.
    5. I assume you have already tried hard reset and did not work. So it means you already have backed up your data.
    6. Use lumia recovery tool to reset your phone.
    7. I am 100% it will solve your problem.
    8. Good luck.
    9. Hope your problem gets solved.
    10. :)
    12-18-2016 11:40 PM
  3. Guytronic's Avatar
    Yes very frustrating.
    Same here with my secondary MS outlook.com account.
    It's been unavailable for 2 days now after the latest non-insider update.

    I'm sure things will right themselves on Microsoft's end shortly.
    libra89, aximtreo and Shamshi-Adad like this.
    12-18-2016 11:50 PM
  4. Guytronic's Avatar
    Update:
    Secondary login finally allowed for OneDrive+secondary outlook account.
    libra89 likes this.
    12-20-2016 05:24 PM
  5. Tejas Javery's Avatar
    Thank you for the information! :)
    Update:
    Secondary login finally allowed for OneDrive+secondary outlook account.
    Guytronic likes this.
    12-20-2016 07:13 PM
  6. Minh Junior Dinh's Avatar
    I highly urge you to contact support. It is a BIG issue if you can't access your own account, especially if it is linked to your skype, etc.
    Guytronic likes this.
    12-21-2016 03:59 AM
  7. Tejas Javery's Avatar
    I highly urge you to contact support. It is a BIG issue if you can't access your own account, especially if it is linked to your skype, etc.
    Late again. :P
    01-03-2017 02:39 AM

Similar Threads

  1. what will happen if i flash rm-875 to my lumia 1020 rm-877?
    By ryan john valdez in forum Nokia Lumia 1020
    Replies: 9
    Last Post: 12-24-2016, 10:49 AM
  2. Can i Downgrade my Acer M330 to Wp8.1?
    By Windows Central Question in forum Ask a Question
    Replies: 3
    Last Post: 12-19-2016, 12:17 AM
  3. Forgot my Microsoft Account password on my Nokia Lukia 520
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-18-2016, 12:18 PM
  4. I'm trying to use the DISM command to repair my windows files that are corrupt...
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-18-2016, 12:11 PM
  5. why my mobile not connecting to the pc which is intalled with win10
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 12-18-2016, 07:55 AM
LINK TO POST COPIED TO CLIPBOARD