1. Idola_The's Avatar
    For weeks now my people app would duplicate contacts. I keep deleting them from the people site and the app on my Lumia 950 but the exact same duplicates keep coming back.
    01-01-2017 12:49 PM
  2. Chintan Gohel's Avatar
    For weeks now my people app would duplicate contacts. I keep deleting them from the people site and the app on my Lumia 950 but the exact same duplicates keep coming back.
    check in the peopl app - how many email accounts are showing? See if there's more than one and deselect one of them

    Additionally, check online using your outlook account to see if the duplicates also show up there -then try doing a duplicate contacts cleanup
    Guytronic likes this.
    01-01-2017 01:29 PM
  3. Idola_The's Avatar
    None are email accounts, some of the contacts have up to 5 duplicates. Also I constantly wipe the contacts on the people site but they somehow keep coming back which makes no sense.
    01-01-2017 04:26 PM
  4. Chintan Gohel's Avatar
    None are email accounts, some of the contacts have up to 5 duplicates. Also I constantly wipe the contacts on the people site but they somehow keep coming back which makes no sense.
    what about SIM contacts? do they get duplicated?
    Guytronic likes this.
    01-03-2017 12:04 AM
  5. slyronit's Avatar
    Ah! How familiar am I with this problem? Go to Skype, settings, remove the option for it to use your address book to find skype contacts. Do it from all devices which run Skype, do it from http://web.skype.com

    Now delete the duplicated contacts, won't appear again.
    01-03-2017 05:28 AM
  6. Idola_The's Avatar
    I don't have any contacts saved on my Sim card. Only one saved contact got duplicated and as for the ATT pre saved numbers, I have no idea how those came back.
    01-03-2017 01:38 PM
  7. Idola_The's Avatar
    The Skype solution did not work.
    01-11-2017 12:21 PM
  8. ramyZgHR's Avatar
    Maybe those are gmail accounts. Did you tried to disable contacts sincing on google account and others, except in outlook?

    Sent from mTalk
    01-11-2017 12:44 PM
  9. Idola_The's Avatar
    I don't use gmail.
    01-17-2017 08:49 AM
  10. 920Walker's Avatar
    I had this issue with a few contacts after a hard reset. I had Skype disabled from the start during customized settings setup. In the past, deleting multiple same contacts links using Outlook.com on the web was the only way to keep them gone. I'm unsure why they are back.
    01-17-2017 09:32 AM
  11. jasqid's Avatar
    I just reset my Alcatel 4s using the WDRT. Went back to TMO official off of the Release Preview. (Was having too many issues on RP! - Really? RP?) Any way.... cloning contacts galore again and I thought I had it all cleaned up. I actually exported my list into excel. cleaned it up. Deleted everyone online and imported the clean list.

    All that and it started again. I did that import/export thing over the holidays. Found this thread. Already had the skype preview apps not checking the contacts... but was not aware of the online web.skype.com domain. I found in the web settings that contact sync was on. So shutting that off I hope it rectifies this problem.
    01-27-2017 09:51 AM
  12. Biotic Blue's Avatar
    I have been having issues like this recently and a quick search here found this thread. My situation seems quite similar and it is just so frustrating now and just feels so messed up, I am getting issues over adding people into my list that were previously there, but have recently come onto Skype or my Facebook friends etc, and it has created nothing but issues trying to get it right. It has created new contacts, altered the name of a current contact but added new details in, not added or merged or linked, not picked up as a new Facebook contact and just generally been difficult to follow who is who when actually looking at it.

    For example I have one contact that has 8 links as follows:
    *Name* *Surname* – Outlook
    *Name* mobile – Outlook
    *Name* mobile – Outlook
    *Name* mobile – Outlook
    *Name* mobile – gmail
    *Name* *Surname* – Facebook (beta) (app local) (Facebook (Beta))
    +44********** - Skype
    *Name* *Surname* – Skype

    I have noted it more since putting my default messaging to Skype, but I can’t say for sure it is down to that, as I started to see the issues when I had a new number SMS me and I couldn’t save the number as a new contact from Skype, just no option, but from the actual messaging app it was simple, I am using a L640 on standard OS updates by the way.
    Does anyone have any ideas on best means of sorting this type of thing, is it best to delete and start afresh?
    04-19-2017 08:16 AM
  13. kwright62's Avatar
    This problem has made using Cortana very difficult when texting with a blue tooth headset. I've stopped linking my contacts from different accounts and started adding additional details from other accounts to my outlook contacts. Thereafter I've deleted the duplicate contact. In addition, I don't display the Skype contact in my address book (950XL). I've also stopped displaying my work contacts to avoid duplicates and when I want to add a work contact I search my work directory and save the contact to my outlook account. This means that I don't get updates on contact changes but.....

    Also I don't link any personal contacts with their work contact information as occasionally my phone gets ditched by my work server because it "doesn't meet security requirements." When this happens you will have the links that you've made with the work contact erased and end up with duplicates.

    If this doesn't work I'll intentionally add duplicates to my contact list but with a name that I can use specifically for texting ("Text Real Sam.") and I won't make any links to those contacts.
    06-11-2017 10:37 PM
  14. Ali Raza Shafi's Avatar
    my facebook contacts are duplicated in people app.
    i-e i have linked a live contact to that facebook contact but it shows 2 facebook contacts for that same person.
    and its happening for all of my facebook contacts..
    anybody know how to fix this?
    06-12-2017 08:36 AM
  15. isicles's Avatar
    Are you using 2 facebook app on phone? Like Facebook and Facebook Beta? If so kindly delete one and it should be ok.
    06-30-2017 08:18 AM

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