1. Nilesh64's Avatar
    I had to hard reset my Lumia 950XL running windows 950xl and now I cannot sync either my Outlook or Gmail contacts though the emails are syncing. Any ideas guys. Have spent the whole morning but nothing!!
    01-11-2017 07:42 AM
  2. libra89's Avatar
    I'm not sure here. I would suggest going to settings->email and accounts->manage and then make sure that syncing your contacts is on for each of the accounts.

    For the primary account, I would suggest going to Outlook Mail and then tapping the sync button. See if that does anything when checking contacts. Also, if you have access to a computer, I would suggest logging into Outlook.com to see if your contacts appear there in Outlook People.
    01-11-2017 08:40 AM
  3. RealtorTechGuy's Avatar
    Sorry if this is basic but make sure that in the People app you are showing what accounts are turned in to display contacts.
    Chintan Gohel likes this.
    01-11-2017 11:39 PM
  4. Chintan Gohel's Avatar
    I had to hard reset my Lumia 950XL running windows 950xl and now I cannot sync either my Outlook or Gmail contacts though the emails are syncing. Any ideas guys. Have spent the whole morning but nothing!!
    try a soft reset as well - outlook was giving some syncing issues
    01-12-2017 10:46 PM

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