1. mrpuny's Avatar
    So today I misplaced my Lumia 640 (running current production build of Win10M.) I knew it was in my house, but after checking the usual places where I might have set it, I decided to just go to "windowsphone.com" and use the find my phone feature. Well, obviously things changed since the last time I used it, but eventually I found my way to "account.microsoft.com/devices" where it looks like the functionality should exist. And there, I saw my phone, along with my other devices, but I didn't see any of the old "find my phone" options like locating it on a map, ringing the phone (even if the ring volume was off), etc. Just "Get Apps", "Get Support", "Remove Phone", and "Update Phone Number". Oh, and I could get my recovery key also. Is this feature gone?
    03-05-2017 12:46 AM
  2. xandros9's Avatar
    find-my-lumia.png

    I just pulled it up and it found my Lumia 635 on the current Anniversary Update production build, so it's still there in account.microsoft.com/devices, at least for me.
    mrpuny, Chippy757 and libra89 like this.
    03-05-2017 01:06 AM
  3. EspHack's Avatar
    it is

    well not entirely, funnily enough I can still "find my laptop" which doesnt even have a gps, they seem to be changing things, probably just temporary

    aaand cortana can find it, so its just the web portal being modified for some users apparently

    btw it seems the ringing function cant bypass quiet hours... just noticed that
    Last edited by EspHack; 03-05-2017 at 01:42 AM.
    mrpuny likes this.
    03-05-2017 01:16 AM
  4. mrpuny's Avatar
    Yeah, that's the screen I was looking for, and I just can't find a way to get there from my devices list.
    03-05-2017 09:48 AM
  5. mrpuny's Avatar
    EspHack, so it's not showing up for your phone either? (But your laptop is showing a "find my ..." feature? Made me go through my device list and none of them have a find option.)

    Also, both xandros9 and EspHack, for the devices that are offering the "find my ...." function, is that showing up in the "more actions" menu from the devices list? Other than the get recovery key link I don't see anything else I can click on. Just want to make sure I'm not missing something.

    device.png
    03-05-2017 10:00 AM
  6. mrpuny's Avatar
    Wait a minute, replying to my own post. I do see the "find my device" options for some of my non-phone devices. It's right where the Reset Protection/Get Recovery Key link is for my phone. So did MS mess something up where the get recovery key link displaced the find my phone link?

    find.png
    Last edited by mrpuny; 03-05-2017 at 10:09 AM. Reason: Added screenshot
    03-05-2017 10:06 AM
  7. T Moore's Avatar
    Protect my phone
    https://support.microsoft.com/en-us/...otect-my-phone
    This is the way it works
    03-06-2017 07:16 PM
  8. travis_valkyrie's Avatar
    I think it's only you. Did you enable find my phone on your phone?

    capture.png

    But the find your device on tablets and laptops can also be used without GPS, it relies on the last wifi network connected to and uses a triangulation algorithm to locate the device (not as accurate as GPS but enough).
    Last edited by travis_valkyrie; 03-06-2017 at 08:32 PM.
    mrpuny likes this.
    03-06-2017 07:55 PM
  9. mrpuny's Avatar
    I think it's only you. Did you enable find my phone on your phone?
    There's no option I can see to enable or disable it. The only option I see is to save the location periodically. But it's interesting that your page shows both the 'get recover key' and find my device option.

    (Edit: Just to clarify, I haven't connected a work or school account either.)

    2nd edit: Oh you've got to be kidding me. I just changed the setting the "save my device's location periodically..." to on, and then the find my device option appeared. Really, based on that wording it looked like it just referred to enabling an extra feature to help find my device be useful even if the phone is off, but apparently it needs to be on for the feature to work at all.

    wp_ss_20170309_0001.png
    Last edited by mrpuny; 03-09-2017 at 08:57 PM. Reason: Found something new
    03-09-2017 08:48 PM

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